IT EUC Analyst
Diversey
Total years of experience :11 years, 8 Months
Providing online & onsite support to customer for their network related queries, network changes and outages.
Configuration of Active Directory, IIS, DNS, DHCP in Microsoft Servers.
Managing users and user’s permissions in a LAN environment.
Supporting desktops as well as hardware and software related problems
Configuring and Troubleshooting Internetworks With IP Addressing
Installation of Windows 2008 Server.
Installation, Configuration and Administration of Active Directory functionality.
User and Group Administration.
Antivirus Support.
Support connectivity to network printers
Trouble shooting and Monitoring Network Performance and providing Solution based down design specification
Personal Details
Bachelor of Technology (Computer Science and Engineering) completed in June 2012 from Jawaharlal Nehru Technological University, Hyderabad, India TECHNICAL QUALIFICATION Trained in Cisco Certified Network Associate (CCNA) Trained in Microsoft certified IT professional (MCITP) Trained in Hardware & Networking