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Khaja Nizamuddin, Commercial Director

Khaja Nizamuddin

Commercial Director·Cross-Borders Logistics

Saudi Arabia

Bachelor's degree, Commerce

Work experience

Total years of experience: 20 years, 0 months

Commercial Director

June 2023 - Present

Cross-Borders Logistics

Jeddah, Saudi Arabia

June 2023 - Present

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Regional Commercial Manager

April 2023 - Present

International Maritime & Aviation LLC Co

Jeddah, Saudi Arabia

April 2023 - Present

Company industry:
Shipping
Job role:
Sales

Business Development Manager

March 2019 - March 2023

Glaube Logistics

Jeddah, Saudi Arabia

March 2019 - March 2023

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Sales

Business Development Executive

May 2018 - February 2019

Abbar Logistics & Supply Chain Co

Jeddah, Saudi Arabia

May 2018 - February 2019

• Identify new business opportunities within 3PL & Contract Logistics through developing existing and new business accounts.
• Responsible to maintain an existing customer database through regular sales visits and undertake sales calls to win new business.
• Manage RFQ’s, tenders and quotes for 3PL Logistics Business and achieve a high success rate in closing deals.
• Manage New 3PL Business Development, Contract negotiation & maintenance of terms, Customer requirements, Cost & Profit, Quality Assurance, Performance measures & reports (KPI’s), Inventory & stock handling, where necessary.
• Undertake sales presentations to customers and business communities to present the company and its products and services.
• Coordinate the accounts and ensure quality of delivered services.
• Maintain consistent contact with existing clients and partners.
• Manage sales and partnership pipeline.
• Analyze market and establish competitive advantages.

Company industry:
Warehousing
Job role:
Sales

Business Development Executive

May 2017 - April 2018

Takhzeen Logistics Co

Jeddah, Saudi Arabia

May 2017 - April 2018

• Identifying, qualifying, and securing 3pl logistics business opportunities
• Generated leads and prospect customers.
• Building business relationships with current and potential clients
• Conduct research to identify new markets and customer needs
• Researching potential leads from business directories, web searches, or digital resources
• Arrange business meetings with prospective clients
• Collaborating with management on sales goals, planning, and forecasting
• Followed up closely with potential clients and closed deals.
• Prepared bids costing and pricing for proposals
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Improve the bottom line by ensuring opportunities are addressed and deals are closed.
• Provide trustworthy feedback and after-sales support.

Company industry:
Warehousing
Job role:
Sales

Customer Account Manager - Sales

March 2015 - February 2017

Aramex International Co

Jeddah, Saudi Arabia

March 2015 - February 2017

• Working with a team of sales and account executives to manage customer accounts and meet financial targets monthly.
• Creating new sales leads for Domestic, Express and Freight business and converting them into accounts.
• Review customer leakage report monthly and convert inactive accounts into active accounts.
• Negotiating the terms of an agreement and pricing as per Aramex policy and close the deals.
• Preparing and finalizing the Domestic and Express Courier contracts as well as Freight Quotation and send to customer upon their inquiries.
• Knowledge of managing logistics, warehousing and shipping.
• Maintaining and developing relationships with existing customers.
• Providing and recommending innovative solutions to customers upon cost effective shipping option.
• Identifying market opportunities and selling complete suite of solutions to new and existing clients.
• Handling Domestic, Express and Freight shipments communication with Aramex origin partners as well as the destination custom clearance team and keep the customer updated about their shipments.
• Recording and updating daily Sales visits in CRM system on daily basis.
• Resolving problems concerning logistics, imports or exports, transportation, as well as customer complains.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Sales

Technical Support Consultant

February 2014 - March 2015

Saudico Electronics Systems

Jeddah, Saudi Arabia

February 2014 - March 2015

• Implement Micros Fidelio POS/PMS projects at Restaurants and Hotels.
• Develop the database as per properties’ requirement.
• Provide training to end users and management.
• Maintain, update and support of all Micros Fidelio POS/ PMS applications, systems and communications software.
• Planning and implementing network hardware and software maintenance requirements and upgrades.
• Troubleshoot network, systems and applications identifying and correcting malfunctions and other operational issues.
• Proficient with PMS/POS software and troubleshooting.
• Provide technical support by remote session or on the location.

Company industry:
IT Services
Job role:
Information Technology

Sales Executive

February 2013 - January 2014

ARK International

Eastern Province, Saudi Arabia

February 2013 - January 2014

• Responsible for keeping existing customers satisfied, as well as, targeting new accounts, sales opportunities and follow-up potential customers.
• Responsible for process inquiries by phone, email, faxes and business meetings.
• Draft sales documentation, proposals, reports and correspondence such as sales contracts and maintenance agreements.
• Prepare sales quotations for approval / review by Sales Supervisor before submitting to potential customers.
• Coordinate with Sales team to confirm status of orders and resolve customer complaints by performing essential obligations in customer handling.
• Attend dialogue with Sales team to discuss and address sales target issues, customer complaints and improvement opportunities through regular meetings.
• Monitored competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Negotiate the terms of an agreement and close sales.
• Keep management updating by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly analyses.

Company industry:
Heavy Industry & Metallurgy
Job role:
Sales

Plant IT Executive

August 2012 - January 2013

Saudi Red Bricks Co

Jeddah, Saudi Arabia

August 2012 - January 2013

• Provided First level support for plant computer systems.
• Performed Investigation, diagnosed, resolution and recovery for hardware/software problems. When unable to resolve, escalate to second or third level in accordance with Help Desk escalation processes.
• Manage service requests, software installations, new computer setups, upgrades, etc.
• Monitor daily backups and restores.
• Working closely with other departments/organizations and collaborating with other IT staff.
• Planning and implementing future IT developments and undertaking project work.

Company industry:
Industrial Production
Job role:
Information Technology

Application Engineer for Cisco Webex

November 2010 - July 2012

CSS Corp

Chennai, India

November 2010 - July 2012

• Provide troubleshooting for all the issues related to starting/joining Cisco Webex Meetings, Events and Training session.
• Troubleshoot issues related to Quickbooks Remote Access.
• Troubleshoot issues related to Webex PcNow and MeetMeNow Remote Access.
• Provide support for scheduling Webex Meetings, Events & Trainings.
• Provide support for setting up the computers for QuickBooks, PcNow & MeetMeNow Remote Access services.

Company industry:
IT Services
Job role:
Information Technology

Branch Accountant محاسب فرع

May 2008 - October 2010

Al Maweed Marine Services

Jeddah, Saudi Arabia

May 2008 - October 2010

• Prepares and processes purchase orders, invoices, cheque requests, manual cheques and contract payments.
• Handling of all cash receivables and cash payables.
• Ensures purchase orders, receiving and invoices are matched.
• Preparation of monthly bank reconciliations.
• Verify petty cash and cash in banks allocations and records.
• To reconcile daily bank deposits with bank statements and sales reports.
• Posting Payment, Receipt and Journal Vouchers.
• Follow up on outstanding payments.
• Assist Chief Accountant in preparing annual budget.
• Assist in month end and year end closing.
• Resolve accounting discrepancies.

Company industry:
Shipping
Job role:
Accounting and Auditing

Technical Support Executive for HP Compaq Notebooks

December 2006 - January 2008

Brigade Solutions, India

Hyderabad, India

December 2006 - January 2008

• Provide troubleshooting support for all PC issues via Chat / Email.
• Support Network Connectivity issue related to Router, Modem, WLAN, LAN, Printer connecting issues.
• Support all the hardware related issues and provide replacement or service as per their warranty.
• Help the customer to purchase Notebook as per his budget and required configuration.

Company industry:
IT Services
Job role:
Support Services

Customer Support Executive

January 2006 - January 2007

Amazon.com

Hyderabad, India

January 2006 - January 2007

• Provide customer service support to all the customers from world via E-mail.
• Coordinate with the customers for all their order queries.
• Help the customers in redemptions of rebates.
• Provide the details of free shipping and express shipping
• Support the customers regarding all the order and shipping related issues.

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Education

Magadh University

March 2007

March 2007

Bachelor's degree, Commerce

India

GPA (percentage): 70%

GPA (percentage): 70%

Bachelor of Commerce with Computers.

Skills

Warehousing
Expert
Warehousing
Expert
MS Office (Word, Excel & PowerPoint)
Intermediate
MS Office (Word, Excel & PowerPoint)
Intermediate
Windows operating System ( All versions)
Expert
Windows operating System ( All versions)
Expert
Marketing Skills
Intermediate
Marketing Skills
Intermediate
Analytical
Intermediate
Analytical
Intermediate
Management Skills
Intermediate
Management Skills
Intermediate
Negotiation Skills
Intermediate
Negotiation Skills
Intermediate
Problem solving and analytical skills.
Intermediate
Problem solving and analytical skills.
Intermediate
Transportation
Expert
Transportation
Expert
3PL
Expert
3PL
Expert
Freight Forwarding
Expert
Freight Forwarding
Expert
Warehousing
Expert
Warehousing
Expert
Sales
Expert
Sales
Expert

Languages

English

Expert

Arabic

Intermediate

Urdu

Native Speaker

Hindi

Native Speaker

Training and Certifications

Training
Diploma in Computer Hardware & Networking
Karroxx Institute of Technologies
May 2005

Hobbies and interests

Reading Books, Playing Football, Snooker