Head Of IT Department
Ezdihar Sports Company
Total des années d'expérience :21 years, 7 Mois
Main achievements:
o Integrate the Microsoft Dynamics 365 finance, with (club management system)
o Implement and admin (club management system), (CRM and AI system for fitness)
o Implement, manage, and admin online portals and branded members Apps for all the brands (EVOX, ACTIV)
o Implement Mada 2 (recurring “autopay” on Mada cards) along with a completely online platform, that supports all payment methods (Mada, Mada2, Credit Card, Apple pay, … etc.)
o Implement IT infrastructure (new locations, access control, Guest Wi-Fi, surveillance system, VLAN, ...etc)
o Manage the related team and oversee daily all IT infrastructure implementation and support teams over all the locations. Make sure all IT services are up and running
o Save the cost of opening new locations by 65%
o Save the cost of connectivity and internet by 90% by changing the technology to SDWAN VPN on FORTINET to link and secure WAN all over KSA
o Migrate Office365 tenant to tenant and admin. Saving 55% of the cost
IT Governance:
o IT Strategy, Service Catalog, budgeting, inventory, and Auditing
o IT processes, and procedures
Main achievements:
o Implement Microsoft Dynamics 365 Business Central in the Finance departments all over the holding company and related companies. (Retail, Advertising, Education - Distribution -)
o Integrate Dynamics 365 with HHT for retail shops
o Integrate Dynamics 365 with CardLess devices for retail shops.
o Implement Dynamics 365 Hospitality module for retail (Coffee Shop)
o Migrate the retail POS from on-perm to the cloud
o Implement (ATP) Advanced Threat Protection all over the Office 365 environment for all users
o Implement complete security for Office365 exchange, OneDrive, teams, and SharePoint (safe links - safe attachments - anti-phishing - anti-spam - anti-malware) with threat tracker and implement impersonation protection for critical roles users as well.
o Integrate Cloud to Cloud backup solution for Office 365 environment for all users.
o Manage and admin Tihama holding portal.
o Opening 6 new stores in Jeddah Airport implementing all IT services. And 1 in Riyadh.
IT Governance:
o IT process and procedures, and IT Auditing.
Main achievements:
o Club management system and platform (operation, marketing, sales, classes and fitness management)
o Nuyu branded App, and online Portal, integrated fully with the CRM system
o Nuyu online payment gateway, fully integrated with the club management system
o HR system MenaHR (MenaPay, MenaHR, MenaMe)
o Club sales system CRM (GymSales). Fully integrated with club management system and online portal
o Xero financial application fully integrated with club management system
o NuYu SharePoint site
o Members Access control (GANTENR) (mobile App barcode + wristband) fully integrated with the club management system and the payment online.
o Call center and IP telephony (VIOP) (CISCO + 3CX). (Recording, Reporting, and management solutions with dashboards).
o SDWAN VPV technology on FORTINET to link and secure WAN all over KSA.
o IP surveillance system all over KSA.
IT Governance:
o IT Strategy, Service Catalog, budgeting, inventory, and Auditing
o IT processes, and procedures
IT department’s related:
• Implement PWC policies and procedures (IT Manual).
• Build and manage IT inventory
• IT service Catalog 2016.
• Plan create and responsible for IT budget for 2015, 2016
• IT projects plan for 2015 and 2016.
Applications Implemented, integrated:
• Implement Fusion Oracle cloud HCM.
• Implement Fusion Oracle cloud CRM.
Secure connectivity and infrastructure Implemented and admin completely:
• Implement Implement MPLS project all over KSA.
• Implement email exchange project (private cloud) (NourNet).
• Upgrade IP telephony project. (Call center, recording, reporting, billing) (AVAYA).
• Upgrade firewall project for LeeJam HQ. (SOPHES).
• Implement new security system. (Kaspersky).
Achievements:
Prepare the business and technical study for the company services and products.
Deploy the project of ERP with Dhahran expo
Achievements:
Implement, admin and support the project of Gender sugar factory.
Plan the technical part of the project of Homs Oil Refinery and Banias Oil Refinery
Achievements:
Implement AlMarai IP Surveillance systems project
Implement Herfy IP Surveillance systems project
Implement Spazio IP Surveillance systems project