Operations Manager
Cedar Tree Hospitality
Total des années d'expérience :22 years, 4 Mois
* Lead and manage activities of 60-employees
* Accountable for revenues, cost, customer satisfaction, and operating margins
* Contributed to the increase in revenues by adding loyal and reputable companies.
* Close monitoring of the daily cost by conducting feasibility studies
* Successfully opened and mobilised Central Production Unit in Dubai with a capacity to produce
3000 meals per day achieving ISO 22000:2005 accreditation
* Ensured that health and safety regulations are strictly observed, recorded & achieved as per
* ISO 22000:2005 standards
* Successfully mobilised catering contracts for DP World Head Office, Sharp ME, Samsung ME,
Amwaj Suites Hotel, Mitsubishi just to name a few
2007 - 2012 Intercat Hospitality
* Lead and manage activities of 25-employee
* Accountable for revenues, cost, customer satisfaction, and operating margins
* Exceeded, by 25%, sales target of AED4.5M in 2007 and 5.2M in 2008
* Led and manage major events in UAE: Dubai International Film Festival- Dubai Pet Show- Dubai
Metro Launch
* Managing and executing a minimum of 15 events per day
Banqueting / Resort
Headwaiter
* Lead and manage activities of 8 Waiters & 4 Captains
* Prepare Weekly schedule
* Assign Job Tasks for the Captains and monitor their performance
* Coordinate with the Banquet Manager on daily basis
TRAINING