Department Head
carrefour
Total years of experience :23 years, 5 Months
Customer service professional and a team leader, experienced in handling customers’ queries, heading teams to achieve target and ensure procedures set are strictly followed, Handle head office queries and communicate plans and actions to the team over 60 staffs, Participate in preparing the store improvement targets and set the action plan related to the department under command.
customer sevice
teem leader
dealing with customer complain
handeling and more than 100 staff
follow up all filling and account reports