KHALED ABDALLA   MOHAMED ALBALA, call center assistant

KHALED ABDALLA MOHAMED ALBALA

call center assistant

MTN Sudan

Location
Qatar - Ar Rayyan
Education
Bachelor's degree, Economy
Experience
1 years, 4 Months

Share My Profile

Block User


Work Experience

Total years of experience :1 years, 4 Months

call center assistant at MTN Sudan
  • Sudan - Khartoum
  • April 2022 to April 2023

I worked to receive customer calls to the fullest extent, receive complaints, and solve all problems facing the customer, while providing offers and services.
Please note that the minimum number of calls per day is 200, and the duration of the call does not exceed two minutes

data entry agent at MTN
  • Sudan - Khartoum
  • January 2022 to March 2022

I did data entry for clients. The minimum entry per day was 350 clients

Education

Bachelor's degree, Economy
  • at University of Neelain
  • December 2020

I completed my graduation project, which was about the production of the Kenana Sugar Factory and its impact on social development and its role in society, with a full grade.

Specialties & Skills

إعداد برامج التكافل الاجتماعي
Fitness
Prediction
Formatting
Organization
Customer Service
Microsoft Office
Computer
Work under pressure
printing
الطباعة
Data Entry
Microsoft Excel
Microsoft PowerPoint

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

دورة نظام الاودو (Training)
Training Institute:
مركزIPS
دورة المحاسبة المالية (Training)
Training Institute:
الجوري سنتر
Date Attended:
January 2023
دورة المحاسبة الالكترونية (Training)
Training Institute:
جامعة السودان للعلوم والتكنلوجيا
Date Attended:
November 2022
اساسيات الكمبوتر (Training)
Training Institute:
جامعة السودان للعلوم والتكنلوجيا
Date Attended:
May 2021

Hobbies

  • Swimming
  • Volleyball
    I got with the college team and the university league in volleyball