Khaled Abu Aisheh

Position: Sr. Electrical Engineer
Company activities: Engaged in the business of construction of Civil & MEP works, facility management and maintenance works.
Job Description
• Manages the day-to-day operations of aftersales activities by facilitating related professional work processes to achieve high-performance standards.
• Plan and manage all aftersales activities.
• Ensure all department workers adhere to the safety policies and procedures.
• Following up the progress on site, and keep controlling, recording, monitoring, and coordinating the project deliverable.
• Participate in the development of new projects, service contracts, preventive maintenance plans, inspection, and corrective service visits for all types of boilers and spare parts proposals.
• Ensuring that the work ongoing in line with safety standers and procedures.
• Leading, motivating, and managing the site team in all aspects, and providing direction to staff to complete the tasks.
• Attending progress, coordination, and technical meetings with the client, consultant, and subcontractors.
• Ensuring project completion in accordance with budget, agreed time scale, and approved program.
• Escalating issues and areas of concern to senior manager.
• In charge in issuing progress invoices, and variation claims documents.
• Working closely with departments managers, to resolve any issues related to the project, and to promote overall company effectiveness.
• Review & modify heat-transfer and boiler systems shop drawings prior to installation to ensure correct system implementation.
• Supervise testing and commissioning for all types of boilers and heat transfer system.
• Supervise & oversee preventive and corrective maintenance team for all types of boilers.
• Supervise calibration and fine-tuning team for all types of boilers.
• Prepare of testing and commissioning method of statement for all types of boilers.

Position: Senior After Sales & Service Engineer (Boilers & Heat Applications)
Company activities: Engaged in the business of supply, installation, testing & commissioning, and maintenance of heat transfer systems & related products.
Major product:
Boiler - Cleaver-Brooks USA: Steam boilers & hot water boilers - Fire tube / Water tube / Condensing boilers / Electric.
Auxiliary equipment: Feed water tanks, condensate tanks, surge tanks, blow down vessels, chemical dosing systems, water softeners.
Network accessories: Steam headers, steam traps, air vents, condensate pumps, control valves, expansion joints.
Job Description
• Manages the day-to-day operations of after sales & service department by facilitating related professional work processes to achieve high-performance standards.
• Managing after sales & service activities and emergency visits and advising on equipment’s and boilers state and operational condition.
• Ensuring that work activities are carried out to achieve the pre-set performance goals and suggesting any necessary actions to the direct manager.
• Ensure quality after sales service is provided to clients.
• Ensure compliance at all times to agreements with clients.
• Prepare reports as directed by the operations manager.
• Supervise the tasks allocated to the staff under his supervision and ensure full utilisation of resources available.
• Coordination with other divisional heads to develop the yearly business plan.
• Working with department heads to get the best performance from staff.
• Keeping employees motivated and productive.
• Responsible for the performance and growth of after sales and service business and develop new customers for products/services of the company.
• Participate in the development of new projects, boilers service contracts, preventive maintenance plans, inspection, and corrective service visits for all types of boilers and spare parts proposals.
• Developing the after sales & service function’s work plan; assigning work activities, projects, and programs monitoring workflow, reviewing, and evaluating work methods and procedures, and directing such activities to serve the department's goals and plans.
• Follow up quotations submitted to client to secure the purchase orders.
• Negotiate with client prior to drafting contracts.
• Supervise and ensure the invoices are submitted to client as per the agreement, also the payments have been collected.
• Investigating customer satisfaction and reporting any issues.
• Provide technical support for sales, projects and for the end users.
• Review & modify heat-transfer and boiler systems shop drawings prior to installation to ensure correct system implementation.
• Conduct testing and commissioning for all types of boilers and heat transfer system.
• Conduct & oversee preventive and corrective maintenance for all types of boilers.
• Conduct calibration and fine tuning for all types of boilers.
• Prepare of testing and commissioning method of statement for all types of boilers.

Company activities: Engaged in the business of transportation - sea freight - of commercial containers.
Major equipment: Main engine (MAN B&W, and HYUNDAI-WARTSILA), Waste heat recovery system (DRESSER-RAND), Exhaust Gaz Economizer (KANGRIM), Diesel generators (DOOSAN, and HHI - MAN DIESEL), Steam boiler (AALBORG), Pumps (fuel, diesel, and ballast), Hydraulic System, Shaft Generator Motor, and Synchronous Condenser Machine.
Job Description
• Participates in the development of policies and procedures of operations and maintenance department and ensures implementation of all relevant procedural requirements.
• Proposing plans and programs that boost the effectiveness of the maintenance function.
• Conducting required qualifications tests to all machines, systems, equipment’s, and instrumentation to ensure they are up to standards.
• Evaluating all repairs so that all replacement parts as well as any necessary spares or parts kept in inventory are ordered in a timely manner in coordination with purchasing function.
• Ensuring that work activities are carried out to achieve the pre-set performance goals and suggesting any necessary actions to the direct manager.
• Maintaining and operating of utility machines such as but not limited to all types of boilers, diesel generators, main engine, pumps (fuel, diesel and ballast), hydraulic system, waste heat recovery generator (Turbo generator), instruments and synchronous condenser machine.
• Developed and ensured equipment maintenance programs are maintained to provide a flexible, safe, and continuous operational environment.

Company activities: Engaged in the business of manufacturing of steel plates & related products.
Job Description
• Installation of heavy machinery needed in steel & iron industry such as crane systems, drillers, pumps, electrical motors, generators, and metal shears.
• Installation of electric arc furnace (EAF).
• Installation of medium voltage switchgears and medium voltage circuit breakers.