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Khaled Abu mallouh, Senior Project Engineer

Khaled Abu mallouh

Senior Project Engineer·Parsons - Qatar

Qatar

High school or equivalent, Computer Engineering

Work experience

Total years of experience: 29 years, 11 months

Senior Project Engineer

March 2020 - April 2021

Parsons - Qatar

Doha, Qatar

March 2020 - April 2021

March 2020 - Onwards
Senior Network Engineer: (Parsons International - Parsons Transportation Group)-
PIDPS Project HIA-MOI - Qatar
Managing execution of HIA (Hamad international Airport Perimeter Intrusion
Detection and Prevention system) Network, including managing the contractors
for the installation of the PIDPS Fiber Network, Field, Distribution and core
switches, electrical, and mechanical. and the daily network. And electrical and
mechanical and civil relate activities, . Reviewing the method statements, Shop
drawings, . Material approval submittals and other documentation to make sure
that it is aligned with the client requirements and standard and Parsons standards.
The documents included hardware, software, electrical, mechanical, civil, and NMS,
and ITSM, and vulnerability assessment .surveillance security camera, thermal
camera configuration and installation documentation. Checking inspection
documents for systems installation for the servers, software, applications,
VMware, virtual machine. And all related aspects. Of PIDPS, Retractable bollard
security system, PSSS (physical security system) and access controllers. Reviewing
electrical design and connection and rack elevations, Grounding. Coordinating
between two contractors for camera and field switches replacement activities.
Drafting KPIs for R&M (repair and maintenance) contractor, and following up his
activities.

Company industry:
General Engineering Consultancy
Job role:
Information Technology

Senior Engineer

May 2003 - November 2018

Qatar Telecom (Q

Qatar

May 2003 - November 2018

Key Responsibilities:
•Manage 35+ departmental projects related to upgrades and new services, mainly including Administration of Cpanel( multi - tenant web hosting environment for hosting 1000 web sites for customers)
•Co-ordinate with outside stake holders from government sectors, regulatory government agency, customers.
•Surveil project process, schedule management, risk evaluation and mitigation and cost evaluation for projects.
•Report the project status to the management and escalate for needed support
• Actively participate in project management course and Microsoft project management in coordination with project owners and stakeholders.

Deliverables:
•Currently reporting to the Senior Manager - Transport & Fixed Access and leading teams with up to 11 resources for operations/support of ISP main systems (UNIX - Solaris) and other system services servers.
•Providing support to clients - individual/business customers regarding issues related to e-Mail/DNS, while assisting corporate IT for their change requests and execution.
•Adjudged as Contact Point for OOREDOO, for contacting RIPE to obtain multiple IP locks for Q-Tel, to be used for Services & customers, in addition to several AS numbers, at the same adding customers subnets in RIPE Database and Managing Qtels Objects in RIPE database.
•Executing multiple (35+ in a year for upgrade, new services, etc.) for the department as well as for planning, evaluating and implementing Network Management (HP OPENVIEW) Project, including NNM, OVSD (service desk), OVPI (performance insight) and Reporter.
•Coordinating the ADSL portal project to provide a single platform for ADSL customers to manage their subscription, domains, and who is information, while implemented the Who-is Server Project.
•Engaged in multiple responsibilities like restructuring of Domain Setup, so that it will be used as CCTLD & for ISP setup as well as plan new caching system Project & evaluation of the vendor offers.
•Directed the team for Design of Disaster Recovery Centre, including the IP/Services design, plan for the tender, negotiation with the vendors, evaluation of the offers, day-to-day execution of the project.
•Assisted the QA, with the team, to conduct technical and financial evaluation of the Network Audit project to audit all Qtel infrastructures, including GSM, ISP, core network, etc.
•Guided the team consisting of Operators and first Line Support for customers services/complain ticket, monitoring/resolving same utilizing HP Open view Ticketing system along with the systems alerts
•Leading the QCV censorship TEAM (Team of 14 Operators), additionally, n censorship of parts of movies that are against the policy applied in Qatar for common morals and anti- religion content, and porno content.

Company industry:
Telecommunications
Job role:
Engineering

Network Engineer

June 2002 - May 2003

Arabian Internet & Comm. Services Co. (Awalnet)/ Arabian Advanced Systems

Saudi Arabia

June 2002 - May 2003

Company industry:
Internet & E-commerce
Job role:
Information Technology

contributor

August 1998 - June 2002

August 1998 - June 2002

Deliverables:
•Last reported to the Networks Manager, as individual

Job role:
Writing and Journalism

Systems Programmer

April 1994 - August 1998

Jordan University of Sc. & Tech

April 1994 - August 1998

Job role:
Information Technology

Hardware Engineer

October 1989 - October 1993

Office Systems

October 1989 - October 1993

Company industry:
IT Services
Job role:
Information Technology

Education

Jordan University of Science & Technology

January 1989

January 1989

High school or equivalent, Computer Engineering

Jordan

), from

Skills

Network Systems
Expert
Network Systems
Expert
Administration
Expert
Administration
Expert
IP
Expert
IP
Expert
Oracle
Expert
Oracle
Expert
DNS
Expert
DNS
Expert
ADSL
Expert
ADSL
Expert
CISCO
Expert
CISCO
Expert
COMPUTER HARDWARE
Expert
COMPUTER HARDWARE
Expert
CPU
Expert
CPU
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER SUPPORT
Expert
CUSTOMER SUPPORT
Expert
DESIGN
Expert
DESIGN
Expert
DNS
Expert
DNS
Expert
DOCUMENTATION
Expert
DOCUMENTATION
Expert
DRAFTING
Expert
DRAFTING
Expert
IT project Managment
Expert
IT project Managment
Expert
surveillance camera systems project managment
Intermediate
surveillance camera systems project managment
Intermediate
access control systems project managment
Intermediate
access control systems project managment
Intermediate
Network Systems
Expert
Network Systems
Expert
Administration
Expert
Administration
Expert
IP
Expert
IP
Expert
Oracle
Expert
Oracle
Expert

Languages

Arabic
Expert
English
Expert