Khaled Akoum

IT Manager at Techtrade Busines System

• Lebanon - Beirut
• My current job since July 2015

IT Manager at tbs

• Lebanon - Beirut
• My current job since July 2015

IT Manager at GlobeMed

• Saudi Arabia
• August 2004 to May 2015

Responsible for:
- Managing all the technical tasks and enhancing the performance of GlobeMed Saudi owner system and Data Center activities.
- Controlling the users and privilege access for the health care providers and insurance companies.
- Managing the exchange data between GlobeMed Saudi and its contracted insurance companies.
- Managing the Call Center system and controlling the calls of call center agents.
- Handling and assuring the changes and modifications based on the GlobeMed Saudi system with the development and the programming company.

Also, In charge of all Business activities namely: Managing And Maintaining a Microsoft windows Server 2003 & windows Server 2008 - New Servers Setup and Configuration - Rack Mountable Servers Installation - SCSI Controller Configuration - Active Directory Domain Administrator - GPO Configuration - Active Directory Replication - Managing Users, Computers, Groups - Microsoft ISA Server 2000, 2004 and 2006 Configuration - Proxy Server - Cisco Firewall PIX Configuration - Cisco ASA ( Adaptive Security Appliance ) - Security - Cisco Router Configuration - ADSL Modem Setup - Leased Line - Microsoft Exchange Server 2007 Management - Microsoft Outlook Web Access - Microsoft Internet Information Services (IIS) Installation And Configuration - Cisco Call Manager Administration And Management - Cisco Unity Server Administration - Cisco Voice Gateway ( 3700/3800 Router ) - FXO / FXS Voice Carts Installation And Configuration - IP Telephonic Configuration - VOIP(Voice Over Internet Protocol) - ATA Configuration - Backup / Storage Data - Veritas Installation And Configuration - Network Infrastructures - Patch Panel - Cisco switches - Symantec Antivirus Installation, Configuration And Updating - Microsoft WSUS ( Windows Software Update Services ) Managing And Configuration - VPN Configuration -(PIX to PIX or Router to Router) - VMWare - Barracoda (WebFilter & SSLVPN & VASCO)

Senior Technical Support at MedNet Liban

• Lebanon - Beirut
• March 2000 to June 2002

Senior Technical Support:
Maintenance - Formatting - Installation - Reinstallation - Networking - Cabling Printing - scanning - Backup / Storage Data - New PC Installation Magnetic Reader Installation and Configuration - Faxing -

Service Military at Lebanese National Defense Government

• Lebanon - Beirut
• March 2001 to January 2002

Input/Output Data - Maintenance - Networking.

Technical Support at DES

• Lebanon - Beirut
• January 1999 to January 2001

Maintenance - New PC Composition - Formatting - Installation - Reinstallation.

Technical Support at Toufic Kubbany Company

• Lebanon - Beirut
• January 1996 to June 1998

Maintenance - Installation - Reinstallation - Input/Output Data - Backup And Restore Data - Formatting -Printing - Scanning.