Sales Director
KHAFY
Total years of experience :22 years, 11 Months
Highlights:
Achieved accelerated business growth, increasing sales by 50% within the first 3 months of joining in 2023.
Spearheaded a remarkable growth, achieving a 129% increase in sales in 2024.
Demonstrated strategic leadership by expanding the SME department, ensuring access to all markets, and securing a significant Mega Projects in 2023-2024.
• Responsible of devising and implementing sales strategy and business plans.
• Overlooking multiple sales channels, driving growth and revenue, products developments.
• Monitoring performance, coaching and developing sales, customer service & Logistics departments
• Responsible for the day-to-day activity of the overall Sales department ensuring the efficient allocation of tasks and resources to achieve the business objectives.
• Manage personnel requirements within the Sales department, including: recruitment of qualified employees, coaching, mentor, ongoing development, training and conducting performance assessments.
• Plan, direct and monitor all sales, operation and stoke activity in the Area for the responsible business segment so as to achieve and exceed agreed sales, retention, growth, and profit objectives and maximize financial returns.
• Identify hiring needs, select and train new salespeople.
• Meet or exceed annual sales and profit targets by product line as specified.
• Maintain awareness of competitors activity and developments in the market place recommending actions and interventions where appropriate.
• Managing and leading sales teams across the kingdom.
Highlights:
• Achieved accelerated business growth of sales up to 50% within 6 months of joining in 2018
• Achieved accelerated business growth of sales up to 150% in 2019
• Lead the expansion of the SME department to secure access to all markets and achieved Mega Project in 2020-2021.
• Support sales team with day-to-day sales operation.
• Evaluate individual performances.
• Report on regional sales results.
• Identify hiring needs, select and train new salespeople.
• Meet or exceed annual sales and profit targets by product line as specified.
• Outline top prospective accounts requiring a targeted approach for penetration.
Highlights:
• Achieved accelerated business growth of sales up to 50% within 6 months Of joining in 2015.
• Achieved accelerated business growth of sales up to 135% in 2016.
• Lead the expansion of the SME department to secure access To all markets and achieved Mega Project in 2017.
• Develop and execute account plans to achieve sales and revenue targets
• Promote and sell Mobily business services and solutions
• Manage customer’s expectations to ensure their satisfaction
• Report and highlight all activities, issues and market trends
• Build team cohesiveness and coach team members
• Lead by example and seek result excellence
• Working closely with sales staff team to improve the sales
turnover and image of the company brand.
• contact customer in order to present information and
explain available product and services
• prepare form of agreement to complete sales
• Establish rapport and maintains contact with contract
clients and potential clients.
• Providing Client HW & SW Solutions according to Business needs.
• Experience in solution and support of Unified Collaboration
• End User Support of Dealers which is responsible from support maintenance service of all IT equipment
• Client Application Support, Client Security Support, Client Tests before Change processes like
new installations, upgrades vs. Responsible from budgeting, planning, purchasing, maintenance and support of all IT office Equipment’s (Laptops, desktops, handsets, printers, projectors, etc.)
• Managed and operated the ERP system (Oraion Application)
• Setup and monitor network, signaling and server status alarm
• Give support & training to employees to use application
1997-1999 Diploma In Programing & Analyzing System from Hittein College Amman, Jordan. Training And Certifications: • Call-Center Agent Programs which included Interpersonal communications & Dealing with others, Effective telephone skills, Leader ship skills and Presentation skills. • CCNA - Cisco Certified Network Associate. • MCP - Microsoft Certified Professional. • MCSA - Microsoft Certified Systems Administrator • Certified Course in Systems Technology. • Certified Course in Management Skills. • Course in Windows Server 2008. • Course in NetApp Storage. • Course in HP Storage.