Khaled Alnomani

Compliance Oversight
Ensure onboarding processes comply with company policies and regulations
Review and validate merchant documentation and contracts
Identify and escalate compliance risks
Resolve compliance issues with cross-functional teams
Merchant Onboarding & Operations
Supervise full onboarding lifecycle across all merchant segments
Ensure accurate setup (menus, pricing, system configuration)
Improve onboarding timelines and efficiency
Resolve onboarding bottlenecks
Merchant Success Management
Ensure successful merchant activation and smooth operations
Monitor performance and resolve quality issues
Collaborate with Account Managers & BD teams for retention
Team Supervision
Lead onboarding and compliance team members
Assign workloads and ensure SLA/KPI adherence
Provide coaching and performance feedback
Process Improvement
Identify workflow gaps and inefficiencies
Implement improvements for accuracy and efficiency
Work with Product & Tech teams on automation
Reporting & Performance Tracking
Track KPIs (approval rate, onboarding time, error rate)
Prepare performance reports
Highlight risks and improvement opportunities

Managed onboarding for strategic merchants ensuring compliance and readiness
Validated merchant data and improved workflows
Coordinated cross-functional teams

Supported onboarding and merchant setup
Ensured data accuracy and consistency
Assisted in audits and issue resolution

Financial Analyst :
*Making reports
*Evaluation and modeling
*Market research
*Auditing