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Khaled Aouidette, Sales Manager

Khaled Aouidette

Sales Manager·AjmalPerfumes

Qatar

Bachelor's degree, Art

Work experience

Total years of experience: 12 years, 6 months

Sales Manager

January 2025 - Present

AjmalPerfumes

Doha, Qatar

January 2025 - Present

Increased store revenue by12%through targeted sales strategies
Boosted averagetransactionvalue by15 %via upselling and cross selling
Led and developed salesteam to consistentlyachieve and exceed KPIs
Analyzed sales reportsto identifygrowth opportunities and improve
performance

Company industry:
Manufacturing
Job role:
Sales

Store Manager

January 2023 - Present

Vodafone

Doha, Qatar

January 2023 - Present

Led overall store operations, ensuring sales targets and KPIs were
consistently met Managed, trained, and motivated a team to
deliver high performance and excellent customer service
Monitored sales performance and implemented strategies to increase
revenue
Oversaw stockcontrol, visual merchandising, and store standards
Handled scheduling, performance reviews, and daily operational
reporting

Company industry:
Telecommunications
Job role:
Management

Asst Store Manager

January 2020 - January 2023

Vodafone Qatar

Doha, Qatar

January 2020 - January 2023

Supported theStore Manager in daily store operations and team
management
Assisted in driving sales performance and achieving monthlytargets
Trained and coached team members to improve product knowledge
and service standards
Managed stock levels, deliveries, and inventory control
Acted as Store Manager in their absence

Company industry:
Telecommunications
Job role:
Management

Store Manager

January 2020 - January 2023

Vodafone Qatar

Doha, Qatar

January 2020 - January 2023

Consistentlyachieved 100%+ of monthlysalestargets and KPIs
Increased store sales by15%through effectiveteam leadership and strategy
Led, trained, and motivated a high-performing salesteam
Improved inventorycontrol and reduced stockloss

Company industry:
Telecommunications
Job role:
Management

Team Leader

January 2018 - January 2020

Vodafone Qatar

Doha, Qatar

January 2018 - January 2020

Led team to consistently meetand exceed salestargets
Improved conversion rates and team productivity
Supported stafftraining, onboarding, and performance monitoring

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Team Leader

January 2018 - January 2020

Vodafone

Doha, Qatar

January 2018 - January 2020

Supervised and motivated a team of sales advisors on the shop floor
Ensured excellent customer service and resolution of customer issues
Assisted with staff training, onboarding, and performance monitoring
Maintained store presentation and compliance with company
standards

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Retail Advisor

January 2016 - January 2018

Vodafone Qatar

Doha, Qatar

January 2016 - January 2018

Achieved top individual sales performance in store
Builtstrong customer relationships, increasing repeat business
Handled transactions accuratelyand maintained high service
standards

Company industry:
Telecommunications
Job role:
Sales

Sales & Customer Service Support

January 2014 - January 2016

Peugeot Motors

Tunis, Tunisia

January 2014 - January 2016

Supported customers throughout the vehicle sales and purchasing
process
Delivered after-sales support and handled service coordination
Managed inquiries, complaints, and follow-ups to ensure satisfaction
Assisted the sales team in achieving monthlytargets
Maintained accurate customer records and documentation

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Sales & Customer Service Agent

January 2014 - January 2016

Peugeot Motors

Manouba, Tunisia

January 2014 - January 2016

Supported vehicle sales process and contributed to monthlytargets
Delivered after-sales service and handled customerfollow-ups
Maintained accurate customer records and documentation

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Education

Hannibal University

January 2014

January 2014

Bachelor's degree, Art

Tunisia

GPA (percentage): 82%

GPA (percentage): 82%

Skills

Development
Expert
Development
Expert
People Management
Expert
People Management
Expert
Team Management
Expert
Team Management
Expert
Motivation
Expert
Motivation
Expert
Teamwork, Problem-Solving , Leadership , Customer service, Sales
Expert
Teamwork, Problem-Solving , Leadership , Customer service, Sales
Expert
BUSINESS NEGOTIATION
Intermediate
BUSINESS NEGOTIATION
Intermediate
CASH HANDLING
Intermediate
CASH HANDLING
Intermediate
COACHING
Intermediate
COACHING
Intermediate
CRITICAL THINKING
Intermediate
CRITICAL THINKING
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
PERFORMANCE ANALYSIS
Intermediate
PERFORMANCE ANALYSIS
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate
TEAM MANAGEMENT
Intermediate
TEAM MANAGEMENT
Intermediate
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Project Management
Expert
Project Management
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Business Development
Expert
Business Development
Expert
AUTOMOTIVE INDUSTRY
Intermediate
AUTOMOTIVE INDUSTRY
Intermediate
CORPORATE STRATEGY
Intermediate
CORPORATE STRATEGY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RETAIL MANAGEMENT
Intermediate
RETAIL MANAGEMENT
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
TEAM BUILDING
Intermediate
TEAM BUILDING
Intermediate
TELECOMMUNICATIONS
Intermediate
TELECOMMUNICATIONS
Intermediate
Development
Expert
Development
Expert
People Management
Expert
People Management
Expert
Team Management
Expert
Team Management
Expert
Motivation
Expert
Motivation
Expert
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
PERFORMANCE MANAGEMENT
Intermediate
PERFORMANCE MANAGEMENT
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL EXPERIENCE
Intermediate
RETAIL SALES
Intermediate
RETAIL SALES
Intermediate
SALES
Intermediate
SALES
Intermediate
SALES MANAGEMENT
Intermediate
SALES MANAGEMENT
Intermediate
SALES STRATEGY
Intermediate
SALES STRATEGY
Intermediate
TELECOMMUNICATIONS
Intermediate
TELECOMMUNICATIONS
Intermediate

Languages

English

Native Speaker

Arabic

Beginner

Training and Certifications

Certifications
RED CONTRIBUTION AWARD
TOP IN TNPS
certificate of completion from Franklin covey

Training
retail induction program
Vodafone way & way of retails Show credentials

Hobbies and interests

Swimming, football