خالد Bin Suwaidan

- Receiving daily inbound from farmers in collection center.
- Checking the products status and ensure that it compatible with ADAFSA specification.
- Email to senior crop planner for any updates or changes of any products for farmers.
- Email to management for the total inbound daily.
- Reporting to management for daily inbound through JD system.
- Reporting to management for daily inbound through BMS system.
- Email to management for collection center requirements.
- Preparing time attendance for labors and send them to managements
- Coordinating with logistics operation team for the transportation of daily products.

- Answer customer calls which they are asking about transactions like documents required & procedures and fees as well.
- Transfer calls to employees and managers within same departments..
- Following up with customer service officers about customers transactions.
- Reporting to line manager about calls every week.
- Typing a new Emirates ID Card request (Citizen - GCC - Expat - New Baby born).
- Renew Emirates ID card (Citizen - GCC - Expat - New baby born).
- Replace Emirates ID card (Citizen - GCC - Expat - New baby born).
- Typing new entry permit by using (E Channels) system.
- Typing change status request for entry permit within E channels system.
- Renewal resident visa within e channels system.
- Cancelation of resident visa within “e channels” system.
- Typing a request of move resident visa from passport to another passport.
- Typing a request of entry and exit history of sponsored as requested from sponsor.
- Typing visit visa within (e channels) system.
- Using “E channels” system of establishment and companies to make a new residency of employees and cancelation.

- Answer customer calls which they are asking about transactions like documents required & procedures and fees as well.
- Transfer calls to employees and managers within same departments..
- Following up with customer service officers about customers transactions.
- Reporting to line manager about calls every week.
- Typing a new Emirates ID Card request (Citizen - GCC - Expat - New Baby born).
- Renew Emirates ID card (Citizen - GCC - Expat - New baby born).
- Replace Emirates ID card (Citizen - GCC - Expat - New baby born).
- Typing new entry permit by using (E Channels) system.
- Typing change status request for entry permit within E channels system.
- Renewal resident visa within e channels system.
- Cancelation of resident visa within “e channels” system.
- Typing a request of move resident visa from passport to another passport.
- Typing a request of entry and exit history of sponsored as requested from sponsor.
- Typing visit visa within (e channels) system.
- Using “E channels” system of establishment and companies to make a new residency of employees and cancelation.

 Duties Performed:

- Imaging & configuring PCs and laptops
- Distributing PCs for end user by following procedures and policies.
- Transfer DATA for end users from old PC to new PC as required.
- Password reset for users account.
- Change mobile phone from outlook address book.
- Troubleshooting printers and scanners.
- Replace and repair printer parts (toners - fuser kits - transfer kits etc...).
- Connect printers and scanners for end users.
- Prepare projectors and laptop / desktop for meeting and sessions.
- Prepare inventory and IT assets.
- Send weekly report to IT Section Head.
- Troubleshooting operating system and applications for end users.
- Contact the vendor for any Hardware faulty.