Branch Manager at Aldo
Retail Group
Total years of experience :6 years, 3 Months
Shop Manager at Aldo - Retail Group
From 2009 till Present
• In charge of Aldo branch in Hamra
• Training staff and the new joiners.
• Handle day-to-day shop activity
• Scheduling
• Follow up
• Giving feedback to the operation manager
• Appraise the employees
• Managing and motivating staff
• Making sure that my store meets sales targets
• Running promotions
• Managing stock levels
• Analyzing sales figures
• Forecasting future sales
• Dealing with customers complains.
• Making sure the shop floor runs smoothly
• Meet the store's monthly targets and handle budgets
• Deal with any enquiries and complaints and monitor customer service
• Serve customers as needed
• Check that the products you sell are well displayed
• Managing deliveries
Assistant Manager at Aldo - Retail Group
From 2008 till 2009
• Training staff
• Assist in putting the rotas
• Dealing with customers inquiries and complains.
• Managing deliveries
• Promoting ongoing sales.
• originating display ideas
Sales Man at Aldo - Retail Group
February 2007 till 2008
• Greeting customers and asking questions to determine their needs.
• Organizing Stock Room
• Promoting ongoing sales
2011-2012: Business Marketing Diploma Modern University for Business & Science management