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Khaled Chahal, Relationship Manager

Khaled Chahal

Relationship Manager·Mashreq Bank/ Mashreq Gold

Qatar

Diploma, Financial Certificate

Work experience

Total years of experience: 22 years, 8 months

Relationship Manager

November 2014 - Present

Mashreq Bank/ Mashreq Gold

Doha, Qatar

November 2014 - Present

• Attend to clients’ personal banking and financial needs using banking and investment products for high net worth and ultra high net worth clients dealing with Bonds, Mutual Funds, Fx trades, personal loans and cards.
• Manage a portfolio of up to 800 High Net worth and Ultra High Net Worth clients.
• Increase my portfolio sales and cross sales by maintaining professional relations with my clients.
• Appointed as the Retirement and Insurance specialist helping clients meet their savings and protection goals and objectives for both Mashreq Gold and retail individuals
• Relationship Management.
• Customer services.
• Cross selling/ new business sales.
• Achieved Relationship Manager of the month.
• Achieved best Relationship Manager Certificate From Metlife for Bancassurance 2015.

Company industry:
Banking
Job role:
Other

Client relationship manager/Business Protection Officer

September 2012 - Present

Guardian Wealth Management

Doha, Qatar

September 2012 - Present

• Manage operations and sales for financial advisers, using mutual funds, insurance products, and investment vehicles.
• Looking after all matters relating to client services, and client satisfaction.
• Also act as a primary business coordinator for several different advisors targeting new business leads and bringing in new business.
• Maintain a proven track record of top sales in our Doha office.
• Act as a lesion for business protection including an efficient follow up system to make sure all payments are up to date.

Company industry:
Financial Services
Job role:
Management

OPERATIONS AND SALES MANAGER

January 2009 - May 2012

INVESTIA FINANCIAL SERVICES INC.

Canada

January 2009 - May 2012

• Managed planning, operations and sales for an independent representative specializing in mutual and segregated fund investing along with personal and group insurance.
• Identified financial planning solutions for clients such as tax deferral plans and high money income growth strategies.
• Established and maintained a proven follow-up system with all prospects including letters, emails, calls and social media.
• Develop a mutual funds sourcing strategy to reduce fund costs and improve margins for the business and clients.
• Created a marketing strategy including traditional media, online advertising and social media to increase client base.
• Oversaw day-to-day trading and made sure all request met all compliance requirements.

Company industry:
Financial Services
Job role:
Management

Financial Planning Assistant Manager

January 2007 - January 2009

Dundee Wealth Management Inc.

Canada

January 2007 - January 2009

Dundee Wealth Management Inc., Montreal, Canada
Financial Planning Assistant Manager January 2007-2009
• Conducted portfolio preparation, management and monitoring utilizing Power Rep and Dataphile.
• Performed all aspects of client transactions such as transfers and rebalancing based on customer needs and market trends.
• Executed prospecting activities to bring on new business such as seminars, following up with referrals and cold calling.
• Offered comprehensive industry analysis and consultative services (risk/return, asset allocation, etc) to prospects.
• Create, manage and disseminate investment reports and trends to clients regarding their portfolios.

Company industry:
Financial Services
Job role:
Management

Financial Advisor Assistant

January 2005 - January 2007

Triglobal Capital Management

Canada

January 2005 - January 2007

Triglobal Capital Management, Montreal, Canada
Financial Advisor Assistant January 2005-2007
• Acted as primary resource for the Investment Advisor (IA) and assisted in all aspects of the financial planning process.
• Entered and monitored all client orders to ensure proper account creation, execution and fund investing.
• Utilized contact management system for task management, renewals, follow-ups and all negotiations.
• Investigated and resolved client inquires and complaints related to all aspects of investment accounts.
• Monitored account performance by developing reports and rebalanced client account as necessary.
• Perform inbound and outbound calls/emails to clients and mutual fund companies.

Company industry:
Financial Services
Job role:
Administration

General Manager, Sales & Operations

July 2003 - January 2005

Performance Auto Parts

Tripoli, Lebanon

July 2003 - January 2005

Performance Auto Parts, Tripoli, Lebanon
General Manager, Sales & Operations July2003-2005
• Supervised a team of 10 employees and oversaw activities including scheduling and payroll.
• Managed auto parts shop and parts warehouse activities including inventory control stocking, shipping and pricing.
• Oversaw sourcing and procurement of Japanese cars, car parts, stereos, and other accessories.

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Education

CISI

August 2015

August 2015

Diploma, Financial Certificate

Qatar

• CISI Introduction to Securities and Investments (International)
View attachment

Dawson College Montreal

January 2010

January 2010

Diploma, Social Sciences

Canada

• College Diploma, Social Sciences, Dawson College Montreal, Quebec, 2010

CSI

June 2009

June 2009

Diploma,

Canada

MUTUAL FUND SALES REPRESENTATIVE LICENSE

DAVID KARAM EDUCATIONALCENTER

January 2000

January 2000

High school or equivalent, Lebanon El- Koura

Lebanon

• High School Diploma, Lebanon El- Koura, 2000

Skills

Personal Assistant
Expert
Personal Assistant
Expert
Financial Services
Expert
Financial Services
Expert
Operations Management
Expert
Operations Management
Expert
Customer Interactions
Expert
Customer Interactions
Expert
Financial Processes
Expert
Financial Processes
Expert
Relationship Manager
Expert
Relationship Manager
Expert
FINANCIAL PLANNING
Expert
FINANCIAL PLANNING
Expert
Increase in New Business
Expert
Increase in New Business
Expert
MARKETING
Expert
MARKETING
Expert
MARKETING STRATEGY
Expert
MARKETING STRATEGY
Expert
MUTUAL FUNDS
Expert
MUTUAL FUNDS
Expert
OPERATIONS
Expert
OPERATIONS
Expert
SALES
Expert
SALES
Expert
Sales of Financial Products
Expert
Sales of Financial Products
Expert
Coordinator
Expert
Coordinator
Expert
Assistant
Expert
Assistant
Expert
Financial Services
Expert
Financial Services
Expert
Administration
Expert
Administration
Expert
Personal Assistant
Expert
Personal Assistant
Expert
Operations Management
Expert
Operations Management
Expert
Customer Interactions
Expert
Customer Interactions
Expert
Financial Processes
Expert
Financial Processes
Expert

Languages

Arabic
Intermediate
English
Expert
French
Expert

Training and Certifications

Certifications
CISI Introduction to Securities and Investments (International
Aug 2015
IFC Mutual Funds Certificate (CSC)
Jul 2009

Hobbies

  • Hockey
  • Composing Music
  • Travel