خالد  فتجى زكى, human resources manager assistant

خالد فتجى زكى

human resources manager assistant

Jam3eia.com

البلد
الكويت - الكويت
التعليم
دبلوم عالي, Food & Beverage
الخبرات
22 years, 3 أشهر

مشاركة سيرتي الذاتية

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الخبرة العملية

مجموع سنوات الخبرة :22 years, 3 أشهر

human resources manager assistant في Jam3eia.com
  • الكويت - الجهرة
  • أشغل هذه الوظيفة منذ مارس 2019

A delivery company for foodstuffs and consumables. 165 employees
Revolve around the recruitment and placement of employees; therefore, their job duties may range from screening job candidates and conducting interviews to performing background checks and providing orientation to new employees.

operations manager في Impatient Group
  • الكويت - الكويت
  • سبتمبر 2018 إلى مارس 2019

Chine of the 9 Restaurants (Kuwaiti Cuisine, fast food, café & catering service

Food & Beverage Manager في Grand Majestic Hotel (Kuwait)
  • الكويت - الكويت
  • سبتمبر 2017 إلى يونيو 2018

4 Star Hotel, The hotel includes 187 Rooms, swimming pool & spa
- Main dining restaurants, cafe Bar,
- Conference room and wedding facilities

Played a key role in the establishment of Food & Beverage Department, from concept and design to the effective critical path management tool.

Job Summary
• Responsible for all food and beverage production and service.
• Directly supervise the Executive Chef, Beverage Manager, Restaurant Manager, etc.
• Plan and implement budgets.
• Hire, train and supervise subordinates and apply relevant marketing principles in introducing our restaurant outlets in the market.

Duties & Responsibilities:
• Develops an operating budget for each of the department’s revenue outlets; after approval, monitor
and takes corrective action as necessary to help assure that budget goals are attained

• Assures that effective orientation and training for new staff and professional development activities for experienced staff are planned and implemented

• Assures that all standard operating procedures for revenue and cost control are in place and
consistently utilized

• Helps plan and approves external and internal marketing and sales promotion activities for the food and beverage department

• Approves the menus proposed by the Executive Chef for all outlets and special events

• Establishes quantity and quality output standards for personnel in all positions within the department

• Researches new products and develops an analysis of the cost/profit benefits

• Develops and implements policies and procedures for food and beverage departments

• Monitors purchasing and receiving procedures for products and supplies to ensure proper quantity,
quality and price for all purchases

• Reviews new techniques for food preparation and presentation in a manner and variety to maximize
member and guest satisfaction and to minimize food costs administrators daily to help assure the highest level of member satisfaction at minimum cost
• Develops on-going professional development and training programs for food production
Addresses member and guest complaints and advises the General Manager about appropriate corrective actions taken.

food & Beverage manager في Dream of zanzibar EMERALD
  • تنزانيا
  • يوليو 2016 إلى أغسطس 2017

one Main dining restaurants
-5 a la carte restaurant different cuisine
- three conference room and wedding facilities
- Overseeing and coordinating of food and beverage operations with vast service areas - including four busy bars, a la carte restaurant, conference room.
-In charge of food and beverage budget, promotion activities and staff development/recruitment.
-Development of department standards and ethical
-Development and implementation food and beverage operation tools -S.O.P and checklist
-Appraising operations equipments and approving maintenance requirement
-working together with the chef to ensure quality and variety is observed.
-Ensuring members and staff interpret and implementate resort policy

Manager Hotels Business Support في keki inn LTD
  • فبراير 2015 إلى أبريل 2016

My overall responsibilities include the development of financial and operational standards . managing and recruiting of key team members and others. Preparing and executing strategies to maximise revenue for the hotel and to control costs.
To spearhead marketing activities for the hotel by promoting, advertising and selling of our products. These include accommodation, Excursions and tours services.Other duties in summary:
• Provide reports as required to the directors
• Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximising bedroom sales opportunities
• Propose and implement effective marketing strategies to maximise room occupancy levels
• Certifying that correct handling and maintaining of all soiled linen and ensure that every bedroom has the correct bedding and relevant number of towels by doing daily checks
• Act on Reported faults or damage in any of the bedrooms
• Overseeing accountable for all relevant product delivery and stock management (mainly, laundry, cleaning materials and bedroom supplies), including setting stock levels, checking, counting, storage, reconciliation and loss investigation
• Give direction on effective and efficient maintenance and use of all reception equipment and hotel systems,
.Ensure the staff Complete rotas for their team weekly; manage To coordinate all human resource duties including recruitment and Training of staff
Appraising the Hotel facility and ensuring its in overall good condition -Company secretary

Director of Food & Beverage in charge of the property during GM absence في  Royal Zanaibar Beach Resort
  • تنزانيا
  • مايو 2012 إلى فبراير 2015

As a Manager of Food & Beverage you are responsible for the short and long term planning and the management of the food & beverage operations in the front and back of house to achieve customer satisfaction and quality service while meeting / exceeding financial goals. The role involves managing and achieving of profit and quality for all food & beverage operations in the hotel, including restaurants, catering and banquet operations, and will include key responsibilities such as:
Maintain standards of food & beverage quality and guest service quality

Food & Beverage Manager في  THE GRAND HOTEL (Sharm El Sheikh)
  • مصر - شرم الشيخ
  • مايو 2011 إلى مارس 2012

As a Manager of Food & Beverage you are responsible for the short and long term planning and the management of the food & beverage operations in the front and back of house to achieve customer satisfaction and quality service while meeting / exceeding financial goals. The role involves managing and achieving of profit and quality for all food & beverage operations in the hotel, including restaurants, catering and banquet operations, and will include key responsibilities such as:
Maintain standards of food & beverage quality and guest service quality
Coach, train and manage employees within the hotel's organization structure
Achieve budgeted revenues & expenses and maximize profitability related to the food & beverage department
Establish systems which monitor the achievement of departmental goals
Contribute to the profitability and guest satisfaction perception of other hotel departments
Implement & maintain local and national sales / marketing programs
Increase level of guest satisfaction by delivering of an improved product through employee development, job engineering and quality image

Food & Beverage Manager في RadissonBlu hotel (Sharm El Sheikh)
  • مصر
  • مايو 2001 إلى نوفمبر 2010

As a Manager of Food & Beverage you are responsible for the short and long term planning and the management of the food & beverage operations in the front and back of house to achieve customer satisfaction and quality service while meeting / exceeding financial goals. The role involves managing and achieving of profit and quality for all food & beverage operations in the hotel, including restaurants, catering and banquet operations, and will include key responsibilities such as:
Maintain standards of food & beverage quality and guest service quality
Coach, train and manage employees within the hotel's organization structure
Achieve budgeted revenues & expenses and maximize profitability related to the food & beverage department
Establish systems which monitor the achievement of departmental goals
Contribute to the profitability and guest satisfaction perception of other hotel departments
Implement & maintain local and national sales / marketing programs
Increase level of guest satisfaction by delivering of an improved product through employee development, job engineering and quality image

الخلفية التعليمية

دبلوم عالي, Food & Beverage
  • في international hotel association (E.G.O.T.H)
  • فبراير 1989

Specialties & Skills

Restaurants
operations
Guest Service
Guest Satisfaction
Catering

اللغات

الانجليزية
متمرّس
العربية
اللغة الأم
الايطالية
مبتدئ
السواحيلية
متوسط