Retail Manager
samsung electronics levant
Total years of experience :16 years, 1 Months
• Set the sales action plan in order to ensure the increase of sales volume
• Act as single point of contact between the sales team and the CEO
• Assign targets and forecast
• Maintain and increase sales revenue
• Assign vertical and tasks to the sales team and follow up on the flow of the work to ensure sales target are met
• Assist the sales team with on-ground sales effort when needed to win their in-hand opportunities
• Follow up on daily basis with the sales team
• Recruit Junior and senior corporate sales as well for account executives
• Assign and manage leads on CRM
• Monitor the performance of the sales team by establishing a system of reports and communication involving sales reports and daily sales meeting as well motivate them to reach their targets
• Manage account of key clients
• Daily Coordination with technical team, collection and Chief accountant.
Crystal networks is part of ATG group member of Holcom group holding 200 companies in 35 countries with over 5000 professionals, operating since 1967. Crystal network is a system integrated company managing IT networks and security infrastructure, partners with Cisco, EMC, Riverbed, Juniper, HP…..
• Identify human resources needs of Riyadh office, recruit qualified staff and manage the Sales and technical team...
• Conduct market studies/research to identify potential new clients and develop the business
• Conduct market studies/research to identify potential new clients and develop a business
• Prepare financial proposals for identified projects in the pipeline.
• Develop the company’s customer care services to maintain the existing customer platform.
• Liaise with suppliers (CISCO, Juniper, Riverbed, HP, EMC, VMware, and Microsoft) to ensure proper solutions to clients and timely delivery of products and services.
• Stay up-to-date with new solutions and products and ensure that the company’s portfolio includes state-of-the art solutions.
• Act as EMC regional product manager on behalf of Crystal Networks Holding.
Achievements include:
Drove 100% of Acer sale solutions to achieve quarterly and annual revenue and business objectives
Built, developed and managed meaningful relationships with customers and prospects to drive profitable and sustainable business
Drove new sales opportunities, expanded and enhanced existing opportunities to build and manage dedicated pipeline in Lebanon
Strategically positioned Acer’s products with maximum effectiveness
Developed business plans and managed the pipeline to ensure alignment with product managers
Established a professional consultative, relationship with customers by developing a core understanding of their unique business needs and articulating Acer’s value in accordance with these drivers
Contributed to proposal development, negotiations and deal closings
Worked closely with marketing and product teams to ensure strategy alignment and best practice execution
Drove sales programs to achieve quarterly targets
Ensured timely and accurate forecasting, pipeline management and sell in/sell out reporting
Proactive in understanding customer needs and able to adapt approach in accordance with changing market trends
Ensured the appropriate level of internal approval and support for pricing strategies, discounts bundles and promotions.
Drove profitable and sustainable business through tactical product mix and value creation
Monitored the local inventory movement and drive sellout to secure low DSO and high market share
2006- 2010 HIPERDIST LEBANON
Hiperdist is a distribution company for computers, software, computer peripherals and auxiliary units.
Product Manager
Achievements include:
Responsible of product planning and product marketing
Managed the product throughout the product cycle
Gathered and prioritized product and customer requirements
Worked with sales to ensure revenue and customer satisfaction goals are met
Ensured that the product and marketing efforts support the company’s overall strategy and goals
Build, developed and managed meaningful relationships with customers to drive profitable and sustainable business
Contributed to proposal development, negotiations and deal closings
An insurance company with a portfolio of 80 million customers in over 70 countries.
A IT service provider offering hardware, software and network solutions, successfully managed accounts by providing hardware and software services
Achievements include:
Lead sales operations within an insurance company.
Analyze statistical data, such as mortality, accident, sickness, disability, and retirement rates and construct probability tables to forecast risk and liability for payment of future benefits.
Solicit potential buyers of policies.
Determine discounts and premiums.
Plan advertising budget and appropriate advertising channels.
Delegates work as needed.
Lead insurance agents and track performance.
Create and implement business strategies and goals.
Develop sales quotas.
Minimize company risks.
File reports of numbers of insurance quoted.
Manage and work alongside adjusters, investigators, and appraisers.
Recruit and train agents on weekly basis
2013 - 2014 Logicom Distribution LEBANON
Logicom is a distribution company for computers, software, computer peripherals and auxiliary units.
Product Manager
Achievements include:
Drove 100% of sale solutions to achieve quarterly and annual revenue and business objectives
Built, developed and managed meaningful relationships with customers to drive profitable and sustainable business
Drove new sales opportunities, expanded and enhanced existing opportunities to build and manage dedicated pipeline in Lebanon
Contributed to proposal development, negotiations and deal closings
Worked closely with marketing and sales teams to ensure strategy alignment and best practice execution
Drove sales programs to achieve quarterly targets
Ensured timely and accurate forecasting, pipeline management and sell in/sell out reporting
Drove profitable and sustainable business through tactical product mix and value creation
Monitored the local inventory movement and drive sellout to secure low DSO and high market share