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khaled hamoud, Store Manager

khaled hamoud

Store Manager·Abdul Samad Qurashi,

United Arab Emirates

High school or equivalent, English

Work experience

Total years of experience: 15 years, 1 months

Store Manager

May 2018 - Present

Abdul Samad Qurashi,

Abu Dhabi, United Arab Emirates

May 2018 - Present

• Manage daily store operations and lead a team of 6 sales associates.
• Achieved approximately 12% growth in store sales through upselling and promotional strategies.
• Consistently met monthly sales targets.
• Train staff on customer service, product knowledge, and sales techniques.
• Monitor inventory and stock availability.
• Prepare and analyze sales reports.
• Implement visual merchandising strategies to enhance product presentation.
• Resolve customer issues while maintaining strong satisfaction.
Company industry:
Retail & Wholesale
Job role:
Management

Sales Associate

May 2015 - May 2018

Abdul Samad Qurashi,

Abu Dhabi, United Arab Emirates

May 2015 - May 2018

• Assisted customers in selecting products and provided recommendations.
• Delivered excellent customer service and resolved complaints.
• Operated POS systems and handled transactions.
• Maintained product displays and organization.
• Supported store opening and closing procedures.
Company industry:
Sales Outsourcing
Job role:
Sales

Cashier / Customer Service

May 2011 - April 2015

MAF Carrefour,

Abu Dhabi, United Arab Emirates

May 2011 - April 2015

• Processed payments, returns, and exchanges.
• Assisted customers with inquiries and locating products.
• Maintained store organization and cleanliness.
• Supported customer satisfaction initiatives.
Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Education

Damascus school

June 2006

June 2006

High school or equivalent, English

Syria

GPA (rating): Good

GPA (rating): Good

Skills

Data Entry
Expert
Data Entry
Expert
Customer Service
Expert
Customer Service
Expert
Cashier
Expert
Cashier
Expert
Computer Repair
Expert
Computer Repair
Expert
Computer Sales
Expert
Computer Sales
Expert
ADMINISTRACIÓN DE BENEFICIOS
Expert
ADMINISTRACIÓN DE BENEFICIOS
Expert
CALCULATOR
Beginner
CALCULATOR
Beginner
CASHIER
Beginner
CASHIER
Beginner
COMMUNICATION SKILLS
Beginner
COMMUNICATION SKILLS
Beginner
COMPUTER HARDWARE
Beginner
COMPUTER HARDWARE
Beginner
CREDIT
Beginner
CREDIT
Beginner
CUSTOMER SERVICE
Beginner
CUSTOMER SERVICE
Beginner
DATA ENTRY
Beginner
DATA ENTRY
Beginner
FAST
Beginner
FAST
Beginner
FEATURES
Expert
FEATURES
Expert
FASHION MERCHANDISING
Intermediate
FASHION MERCHANDISING
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
MICROSOFT TEAMS
Intermediate
MICROSOFT TEAMS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
RETAIL MANAGEMENT
Intermediate
RETAIL MANAGEMENT
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL SALES
Intermediate
RETAIL SALES
Intermediate
SALES STRATEGY
Intermediate
SALES STRATEGY
Intermediate
TEAM MANAGEMENT
Intermediate
TEAM MANAGEMENT
Intermediate
Computer Repair
Expert
Computer Repair
Expert
Computer Sales
Expert
Computer Sales
Expert

Languages

Arabic
Expert
English
Expert

Hobbies

  • to have job