Biomedical Engineering Technical Manager
International Medical Center
مجموع سنوات الخبرة :31 years, 4 أشهر
• Biomedical Engineering services. Technical and Administrative support
• Medical equipment cost association and expenses management.
• Familiar with most of radiology equipment Multi modality Multi vendor service engineer (Philips & Siemens and GE MRI, Emotion 6 CT Siemens).
• Hand on and participated two JCI accreditations and familiar with JCAHO slandered/JCI surveys.
• Technical support in multiple hospital areas of Biomedical Engineering (e.g. OR, Anesthesia, Imaging, Laboratory, IT/IM Systems, dialysis, CSSD).
• Familiar with deferent type of electronic medical equipment management database programs.
• Familiar with automated test equipment concepts and safety analyzers.
• Following up the international standard (e.g. JCIA, AAMI, ECRI, NFPA, ANSI, FDA).
• Familiar with medical and electrical safety slandered and codes.
• Multicultural workplace experience dealing with all healthcare staff culture.
• Drive continuous improvement on all related processes, work instructions and procedures to ensure ongoing standardization and simplification of medical devices management and quality.
• Identify and report any quality or compliance concerns and take immediate corrective action as required.
• Technical support for Biomedical field service engineer related to radiology and clinical devices.
• Aware of and comply with company quality medical devise manual, quality management system, policy, goals and applicable safety laws and regulations.
Analyze financial data and build statistics, as well as interpret customer information, well focused to details, well organized and having time management skills, always tight to deadlines, excellent communication skills, as a customer service mind-set required. Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
Equipment technical support managing
• Service Team Leader, GE healthcare.
• MRI and X-ray Modality Field service Engineer.
• Customer relations support.
• Derive zone revenue.
• Maintaining excellent customer relationships through effective customer service.
• Resolving networking problems.
• Parts inventory management.
• Providing appropriate documentation for customer maintenance and business records, i.e.: Field Change Orders (FCO) and Preventative Maintenance (PM) documentation.
• Experience computer software, as well as digital imaging systems protocols & networking. Used in both PACS and DICOM environment
• Supervise the customer services relations, drive the revenue, handle the budget, work plan, strategic plan, evaluation, KPIs.
• Manage and maintain, a standard safety program for the medical equipment available in the three hospitals.
• Maintain the Medical equipment policy and procedure as per international slandered (JCI), and ARAMCO standard.
• Biomedical staff Managing to Assure the coherence / optimization of engineers planning.
• Perform and follow up the corrective and preventive maintenance applied to the medical equipment.