Khaled Hesham, ITSM Consultant

Khaled Hesham

ITSM Consultant

Fingerprint Consultancy

Location
Kuwait - Hawali
Education
Bachelor's degree, Computer & Systems Engineering
Experience
11 years, 6 Months

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Work Experience

Total years of experience :11 years, 6 Months

ITSM Consultant at Fingerprint Consultancy
  • Kuwait - Hawali
  • My current job since January 2017

Solution Design, Upgrade project & Operation Support

ITSM System Engineer at Fingerprint Consultancy
  • Egypt - Cairo
  • July 2013 to December 2016

Training and Delivery for HP ITSM Project in Cairo, Ghana, KSA, Kuwait.

System Engineer at Fingerprint Consultancy
  • Egypt - Cairo
  • December 2012 to July 2013

HP System Engineer- Blade Servers

Software Engineer at RED
  • Egypt - Cairo
  • October 2012 to November 2012

Web Development Engineer

Education

Bachelor's degree, Computer & Systems Engineering
  • at Ain Shams University
  • June 2012

Overall degree : Good Last year Grade: 74.1% Graduation Project • Content Based Video Retrieving System: we are targeting video searching and retrieval through web interface that can be used through personal computers depends on the features of key frames extracted from the input videos and also videos in the database. • My Role: I was chosen as the team leader we were divided into three teams (Key Frame Extraction, Features Extraction and Matching Frames) I joined the Features extraction team which was responsible to get and extract the features from the key frames and put it in the database. Graduation Project Grade: Excellent

High school or equivalent,
  • at Hafez Ibrahim Language School
  • July 2007

graduated with 99.02%

Specialties & Skills

HTML + CSS
ASP.NET AJAX
Electrical Engineering
MS Office
Internet
Adobe Photoshop
Adobe After effect
javaScript
Sony Vegas
Adobe Flash

Languages

Arabic
Expert
English
Intermediate
French
Beginner

Memberships

ACES
  • participant
  • October 2009
ACES
  • IT & Media
  • July 2010
ACES
  • Fund Raising
  • July 2011
SYNC
  • Marketing Head
  • April 2010
EXPLORE
  • participant
  • August 2010
IEEE ASU SB
  • IT & Media Vice Head
  • September 2010
KEY CDC
  • Publication & Media
  • September 2010
THE COMPANY program
  • Project Manager
  • November 2010

Training and Certifications

ATP (Certificate)
Date Attended:
May 2013
Valid Until:
May 2017
AIS (Certificate)
Date Attended:
February 2013
Valid Until:
February 2017
Hands On (Certificate)
Date Attended:
June 2011
Valid Until:
July 2011
Hands On (Certificate)
Date Attended:
July 2010
Valid Until:
August 2010
Hands On (Certificate)
Date Attended:
August 2009
Valid Until:
September 2009

Hobbies

  • Sports
    Football Handball Table Tennis Swimming
  • Programming
    HTML, CSS, JavaScript, Ajax, JQuery, OOP.
  • Multimedia
    Adobe After Effect, Adobe Photoshop, Sony Vegas Pro, Photographing