EDP /Application IT and Admin Support
Fawaz Al Hokair (NESK)
Total years of experience :10 years, 2 Months
1. Provide a full range of administrative support and assistance to the management
2. Developed new filing and organizational practices
3. Coordinate activities with other sections, update and maintain the company’s SharePoint site
4. Maintain the section’s employees’ record files and track all required reporting and action deadline
5. In charge of procurement and supplies, computer network, shipping and travel, personnel maintenance management for residential and official furnishings and office administration and management
6. Send and receive office correspondence and answering public inquiries by phone and email
7. Answering public inquiries by phone and e-mail
8. Understand the business requirement, map the processes to provide the required solutions and support for the location
9. Systems analysts and designers in researching and documenting computer users requirements
10. Analyze objectives and problems specified by analysts and designers
11. Prepare documentation for other programmers, users of the system and other support services workers
12. Undertake program design activities including definition of data and error message arrangements
13. Modify and document program code to correct errors or to enhance a program’s capabilities
14. Test the program and make amendments
15. Prepare reports on the status, operation and maintenance of system software for use by computer and setting the location
16. Installation and configuration of point of sales machines and scanner.
17. Good Knowledge on Futura Retail Software.
18. Equipment suppliers, systems designers, other programmers and computer operators
19. Collecting Missing Sales Daily
20. Sending weekly sales to the supplier
21. Working on tickets (Help Desk)
22. Working on Shipments and creating purchase orders for all brands
23. Working on inventories
24. Working experience on crystal reports
1.Provide direct customer services by informing them of products and services
2.Explain the best services by comparing with other networks and their benefits
3.Conduct market research to identify trends and manage sales activities accordingly
4.Process payments in terms of cash
5.Tally cash with receipts at the end of the shift
6.Maintain stocks and inventory
1.Handling incoming / outgoing calls, correspondence and filing Faxing, printing, photocopying, filing and scanning.
2.Updating & maintain the holiday, absence and training records of staff.
3.Setting up and coordinating meetings and conferences.
4.Typing documents and distributing memos.
5.Supervising the work of office juniors and assigning work for them.
6.Monitoring daily sales and inventory, office stock and ordering supplies as necessary.
7.Registering drivers in the system.
8.Updating the new version of easy taxi application.
BSc. (Honors) in Computer Science, Binary University Malaysia (2014) based in Riyadh, Saudi Arabia Dear Sir, Greetings I, Muhammed Khaled Khan, a BCs. (Honors) in Computer Science graduate from Binary University, Malaysia based in Riyadh, Saudi Arabia, it is affiliated from this university.
