Travel Consultant
Alshamel Travel
Total years of experience :12 years, 5 Months
1- Liaising with clients in person, over the phone or via email to discuss their travel requirements.
2- Advising clients on suitable options for domestic or international destinations, tours, accommodation, transport, insurance and fares.
3- Preparing customized itineraries to suit the clients’ preferences and budget.
4- Making and confirming bookings, often via a Global Distribution System, online systems and offline suppliers.
5- Issuing tickets or relevant documents.
6- Providing up to date advice on travel regulations including visa and medical requirements, baggage limits, safety, weather and local customs.
7- Modifying existing bookings to suit a change in client’s circumstances.
8- Organize a full printed program including all details day by day.
9- Make a new offers to attractive a new clients and keep in touch with the old clients.
10- Researching destinations and keeping up to date with travel industry news.
11- Ongoing training with other team members and management.
organize tourism programs (outgoing department)
Gulliver's Travel Associates (GTA Online system) - Global Access ltd. April 2013 till June.2014
Tour operator, Hotel reservation, program handling, cases handling, sabre reservation, working with offline suppliers. (Outgoing department)
• Egyptian star tours co., sep, 2011- oct, 2012
Hotel reservation, tour operator, sales man, finally ASST.Tourism Manger
• Guide tours co., Summer 2010
Tour operator, organize tourism programs
Very Good Grade