Khaled Mousa

• Drive sales and business development initiatives for Emerson Process Management solutions (Fisher Control
Valves and Pressure Regulators).
• Develop and maintain long-term customer relationships by understanding their business goals and technical needs.
• Collaborate with cross-functional teams to create tailored proposals and present value-based technical solutions.
• Forecast and deliver monthly and quarterly sales and profitability targets, consistently meeting or exceeding KPIs.
• Conduct on-site visits to key accounts, assessing current usage and identifying upselling and cross-selling
opportunities.
• Coordinate with finance to ensure credit compliance and support the order-to-cash cycle, including collections.
• Provide competitor and market intelligence to support strategic planning and sales campaigns.
• Deliver product presentations and technical demos to client stakeholders, customizing messages to business
applications.
• Lead the negotiation and execution of commercial contracts, including pricing, delivery, and payment terms.

• Built and maintained strong relationships with existing customers to ensure satisfaction and loyalty, achieving a
90% client retention rate
• Acted as the primary point of contact with customers, addressing their concerns and ensuring their needs are met.
• Promoted and sold spare parts, maintenance contracts, service agreements, upgrades, and retrofits for
compressors, turbines, and turboexpanders.
• Worked with customers to provide tailored solutions that enhanced the performance and efficiency of their
equipment.
• Collaborated with service teams to ensure timely and efficient maintenance, repairs, and installations.
• Assisted customers in resolving technical issues, either directly or through coordination with technical teams.
• Prepared and presented sales forecasts, performance reports, and customer insights to management.
• Oversaw the planning and execution of service-related projects, ensuring they are delivered on time and within
budget.
• Identify and mitigate risks associated with aftermarket operations.
• Worked closely with the invoices collection team to ensure timely payment collection and collaborated with logistics
teams to guarantee on-time delivery of shipments.

• Conducted product demonstrations and presentations generating a $600, 000 lead.
• Secured a significant contract with Egypt Air (1 st of its kind with the commercial aviation sector) for Gas Turbine
Cleaning Products (ZOK 27).
• Introduced Jonell (Filtration Solutions) and ZOK (Gas Turbine Cleaning Products) to new clients in the
Petrochemicals, LNG, Fertilizers, and Aviation markets.
• Collaborated with product development teams, registering AIG as a representative with 12 new clients.
• Supported aftermarket business development for Atlas Copco Gas and Process customers in Egypt.
• Handle all compressor and expansion turbine spare parts, inspections & repairs, upgrades, and field service
requests.
• Focus on Turbo Compressors and Expansion Turbines product lines, including:
◦ Turbo Compressors: Atlas Copco ENERGAS GmbH Compressor Model: GT, Atlas Copco COMPTEC LLC
Compressor Models: SC, HL, HM
◦ Expansion Turbines: Atlas Copco ENERGAS GmbH Models: ETF, ETB, ETG