Sales Manager
ARADA
Total years of experience :21 years, 2 Months
• Identifying client investment portfolio and planning strategies to improvise the same
• Conducting research exercises in the UAE property market with regards to market pricing, and newly-launched projects by competitors in UAE.
• Working with product-promoters on ARADA stands at the major shopping malls in Dubai
• Participated and represented ARADA in events and Road Shows
in Dubai, Saudi Arabia and Oman
• Recruiting local and foreign real estate brokers to promote and sell ARADA Properties
Design relevant sales strategy for GCC with focus on KSA, organizing sales trip, road shows and joint venture activities
Plan and coordinate expansion into new and existing markets. Maintain regular touch points with key partners to ensure their satisfaction and loyalty. Lead the renewal of existing partnerships.
Working closely with MD / RDOS and sales team to drive business needs through sales channels
Reviewing direct competition and ensuring complete awareness of competitors’ activities at all times.
Handel all sales and leasing operations
Price and rates structure
Manage inventory
Suggest investment plans for Board
Establishment of the Property Management Plan, Preventative• Maintenance Policies and Procedures and Property Operations Manual
NBHI (Nayel & Bin Harmal Investment)
June 2014- Present
Designation: Assistant Director of Sales -Hospitality Division
Report to General Manager
• Responsible to lead and assist in supervising the sales & marketing team. Oversee the day to day sales activities, implement marketing action plans& accomplish goals and sets targets .
• Handling Travel trade, government and key corporate accounts.
• Generate and maintain major accounts and assigned segments through various sales
activities (face to face sales calls, telephone calls, entertainment, sight inspections, etc.)
• Ensure thorough and complete coverage of sales team for a comprehensive client servicing, achieving targets
• Develop the company website, launching the social media like instagram, Facebook, etc
• Launching loyalty program, and joint promotional packages with other brands owners and business partner .
• Identify, solicit and service all Key clients in liaison with the other sales divisions
• Review direct competition and ensure complete awareness by all sales team of competitor’s activities at all times
• Handle all incoming VIP inquiries leads generated, jointly with the concerned sales division including all communication, negotiation and contracting required
• Attend exhibitions and road shows as planned
• Developed e-sales channel procedures and increased profitability
• Develop business plans and strategies. and drive sales team to implement strategies and achieve targets.
• Forecast sales in accordance with business plan and thrive for improving revenue and profitability.
• Assist in acquiring new stock and manage relationships with other key players in property development.
• Formulate and execute marketing programs e.g. direct mailings, social media campaigns, client seminars, online webinars and publicity events. .
• Analyze and report on future business potential and opportunities.
• Convert inquiries into deals, negotiate and close large transactions by maintaining compliance with company policies and procedures.
• Manages relationships with existing tenants/clients through resolution of complaints, and ensure retention & repeat business by enhanced customer satisfaction.
Achievements
• Forged alliance with a Lebanese partner generating an revenue of DHS 20 Million.
• Closed a Retail bulk deal worth DHS 6 Million.
• Achieved Resdinetial sales of DHS 29.5 Million.
• Trained 5 new sales consultants.
VIP Waterfront Real Estate Development, Dubai-UAE: March 2009 - February 2011
Designation: Director of Sales & Marketing
Report to the Chief Executive officer
Responsibilities
• Responsible for overall coordination, functional management, and leadership of sales activities, policies, objectives and initiatives.
• Present to CEO and Board Members several sharp focused, clear and organized presentations with emphasis on corporate goals, vision, mission, and trend objectives. With excellent leadership, communication and team management skills always in mind.
• Locate opportunities to attract investments from the outside master development sectors. Control internal strengths of VIP Water Front external market scenarios, and analyze existing business structure and plans for future growth based on market trends, Conduct team training regularly
• Working with the Marketing Dept. in achieving of frequent, timely and positive media coverage for VIP Waterfront across all available media, Manages Expenses and revenue budget.
• Responsible for developing and maintaining marketing strategies to meet organizational objectives, Evaluates customer research, market conditions, competitor data and implements marketing plan changes as needed
• Attend Property Exhibitions and Road Shows to explore, develop and maintain sales opportunities.
Manazel Real Estate, Abu Dhabi, UAE
November 2007 - March 2009
Designation: Sales Manager - Head of Sales
Report to Chief Commercial Officer
Responsibilities
• Develop several action plans, cascade strategies, and KPI targets. Transform business plans into financial budgets and ensure effective alignment between Manazel strategies and budgets.
• Conduct Business Plans - long term and short term for corporate planning, budgeting and costing. Locate opportunities to attract investments from the outside master development sectors. Control internal strengths of Manazel external market scenarios, and analyze existing business structure and plans for future growth based on market trends.
• Present to COO and Board Members several sharp focused, clear and organized presentations with emphasis on corporate goals, vision, mission, and trend objectives. With excellent leadership, communication and team management skills always in mind.
• Network with International Agencies - participate, enroll and active member of a few recognized Real Estate associations - organizations dealing in Real Estate investments, Real Estate capital markets, property evaluation, building, and construction
• Monitoring and keeping up to date records of financial status, including targets for income and expenditure against budgeted profit
• Characterize on behalf of Manazel Real Estate from a national and International stand point - deep industry knowledge with a specific acumen on Middle East markets tactics; Real Estate capital markets, sources of private equity and debt to Real Estate investments.
• Managing the Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement details of the investor's requirements, coordinating these with the CCO and processing investor's requests from initial contact to the point of finalizing the deal.
Damac Properties-Dubai, UAE
February 2006 - November 2007
Designation: Sales Manager
Responsibilities
• Performed client relationship & maintain existing business with Updating of the new and upcoming projects on pre-launching individual sessions.
• Prospecting new accounts that incl. assigning new agents through a large network locally & internationally.
• Maintain professional internal and external relationships that meet company core values
• Managing the investors' requirements, coordinating these with the directors of sales and processing investors' requests from initial contact to the point of finalizing the deal.
• Supervise the sales team track record, and encourage them to strive for better results.
• Creates a global agents network that provide the company with investors.
• Approach potential clients through various channels including cold calling and direct mail campaign.
Al Maha Desert Resort & Spa Dubai, UAE Nov 2004 to Jan 2006
Designation: Senior Sales Executive
Areas of Responsibility:
• Involved in direct negotiation by opening & closing deals for all local groups
• Managing of the details of the group requirements, coordinating with the resort department heads & processing group requests.
• Researching, analyzing & summarizing intelligence on the leisure travel markets
• Develop range of sales tools, maintain sales network, conduct regular mailing & tele-sales activities, regular sales visits & attend media & promotional activities..
• To sell & promote Al Maha Conferences facility venue for corporate hospitality, banqueting and seminar.
• Managing events from initial ideas through to staging of events including preparation of contracts, invoices, etc..
• Liaising with in-house and external suppliers to provide all information for the events.
Emirates Airline Group Aug 2001 to Jan 2006
As follows:
• To market and sell Al Maha as a unique and viable proposition for commercial sponsorship and support including:
Dnata World Travel Dubai, Dubai, UAE Nov 2002 to Nov 2004
Designation: Sales Executive
Areas of Responsibility
• Executed sales calls based on a weekly & monthly schedule
• Performed Client Relationship activities & handled disputes
• Created & maintained a database of new & existing clients
• Maximize business by ensuring that all potential requests are
• Converted to bookings (Up sell - Switch Sell)
World of Events Dubai, Dubai, UAE Aug 2001 to Nov 2002
Designation Customer Service Supervisor
Sheraton Luxor Resort, Cairo, Egypt Nov1999 to Aug 2001
Designation Sales Account Manager
Metropolitan Hotel Dubai, Dubai, UAE Oct 1998 to Nov 1999
Designation Sales Executive
Additional Information shall be furnished upon request
Faculty of Tourism & Hotel Management Cairo University of Helwan, Cairo, .egypt Bachelor's Degree 1992 Major: Tourism Management Minor: Hospitality Management