Area Manager Riyadh Region
Khafif Food Company LTD
Total years of experience :12 years, 7 Months
Evaluating existing operations and developing appropriate strategies.
•Training store managers in effective sales and supervisory techniques.
•Creating and communicating sales targets at regular intervals.
•Monitoring sales across stores to check that quotas are met.
•Detecting, investigating, and remedying discrepancies in sales across stores, if required.
•Setting and implementing performance standards across all stores.
•Ensuring that employees observe company protocols.
•Collaborating with other Area Managers to ensure that operations are consistent across the board.
•Traveling to stores to conduct your duties on-site, as needed.
•Informing your Manager of progress and pitfalls on a regular basis.
•Responsible for activating the food safety standard
Evaluating existing operations and developing appropriate strategies.
•Training store managers in effective sales and supervisory techniques.
•Creating and communicating sales targets at regular intervals.
•Monitoring sales across stores to check that quotas are met.
•Detecting, investigating, and remedying discrepancies in sales across stores, if required.
•Setting and implementing performance standards across all stores.
•Ensuring that employees observe company protocols.
•Collaborating with other Area Managers to ensure that operations are consistent across the board.
•Traveling to stores to conduct your duties on-site, as needed.
•Informing your Manager of progress and pitfalls on a regular basis.
•Responsible for activating the food safety standard
- Assistant branch Manager KFC - 8, month
•Coach, mentor and motivate the team to achieve amazing results.
•Look to drive sales, meet targets, and achieve sales targets set by head office.
•Complete administration, stock take and banking / finance duties.
•Ensure our famous chicken is cooked and served exactly how the colonel intended.
•Ensure that our restaurants look presentable and vibrant.
•Handel customer complaints and queries
•Prepare reports and other performance analysis documentation.
Handle customer's inquires and perform technical troubleshooting.
•Receiving customer complaint via email and call.
•Solving customer trouble tickets as FCR.
Provide customers with product and service information,
•Take action to address customer needs, and strive to exceed customer expectations.
•Complete call logos and reports.
•Determines requirements by working with customers.
Answers inquires and providing information
•Maintains and improves quality results obligate with standards and guideline.
•Transfer customer calls to appropriate staff.
•Provide customers with product and service information.
Indoor &outdoor sales calls
•Daily. Weekly and Monthly utilization report