Sales Director
Tree Telecom
مجموع سنوات الخبرة :25 years, 3 أشهر
• Heading the sales department in the company for selling telecom equipment (Juniper, Extreme...etc), services and solutions.
• Developing and executing the Sales and Account Management strategies and objectives required for the Company to meet its market share, sales volumes and profit targets.
• Developing relationships with different clients whether existing or prospect clients.
• Representing the business at conferences, trade fairs and networking events.
• Managing sales budget to reflect business plan.
• Liaising with cross-functional teams to ensure proper dedication of support resources to sales activities.
• Reviewing of relevant market, client and competitor information / product requirements and adjusting sales strategy accordingly.
• Ensuring timely deployment of products and solutions for key clients when required.
• Monitoring departmental effectiveness in ensuring retention/promotion of top performers and rapid intervention in case of underperformers.
• Monitoring implementation and usage of tools and training programs.
Sales Director - Alqawther Group Egypt (Mar-2013 to Aug-2013)
• Owner and shareholder of multiple regions of Al-Qawther Group Egypt and responsible for increasing the sales (corporate and consumer) in 6th of October region.
NSN - Egypt (Aug 2012-Mar 2013)
Mobile Broadband Customer Solution Manager for Middle East
• Responsible for developing NSN Mobile broadband business in the Middle East, promoting NSN unique and differentiating solutions and opening new markets.
NPO PM (Network Planning and Optimization Project Manager) and PMO (Project Management Office) Manager - Zain Saudi Project (Oct 2010 to Aug 2012)
• NPO PM for E2E network teams (Radio, Core, Tx and IP >60 people) responsible for planning Zain networks in Saudi Arabia (70% of Saudi Kingdom) and optimizing the network through a 5-year managed services contract
• Responsible for financially managing the project to achieve maximum profitability while maintaining the quality of work and timely deliverables.
• Responsible for project resourcing through internal, external and subcontracted resources and services to achieve the project goals and timelines with proper gross margins.
• Responsible for monitoring and rectifying E2E project progress (Cost, Scope, Resources, Time, Risk, Communication, Quality, Procurement etc)
• Responsible for improving financial KPIs of the account including assets management, balance sheet, revenue and gross profit.
• Liaising between different business units (Sales and Services) for consistent implementation of global processes and quality measures.
• Responsible for auditing and recommending changes for improving existing processes.
• Handled the biggest traffic events in the world, Hajj 2010 & 2011 (~4Million subscribers), for Zain network from planning to optimization to on-the-spot fine tuning with great success for all network KPIs.
• Achieved the highest Gross Margin in 3 years for the Networks Department.
NSN - Saudi Arabia /Bahrain (Oct 2008 to Aug 2012)
Networks Solutions Sales Manager, Zain Group Customer Team and Zain Bahrain (Oct 2008 to Oct 2010)
• Responsible for developing NSN business with Zain group HQ management in ME and Africa and regularly updating Zain HQ about NSN unique and differentiating NWS solutions.
• Taking care of Zain BH account network sales and coordinating with different Network Solution Managers in different Zain accounts in Middle East for best practice sharing, setting a common strategy, communication messages and early capture of opportunities.
• Presented an LTE demo to Zain group in Bahrain in the Global Technology Conference show in Bahrain (Oct 09 & Mar 10) . And currently preparing for LTE commercial deployment in Bahrain (Awarded for outstanding Achievement in MEA for that)
• Presented NSN Femto indoor solution to Zain group and conducted a demo to Zain top executives in their annual strategy meeting (Apr 09)
• Presented Zain group NSN unique multi vendor operable iHSPA solution as a means to penetrate non NSN networks and trying to push a trial in Kuwait.
• Worked as an E2E Solution Manager (like a vendor CTO) for preparing for the 14.4Mbps trial in Bahrain.
• Developed and presented Zain group a business case about power efficiency solution that could save €1 million a year and convinced them to try it in Saudi.
• Participated in setting the price book and special packages for Zain group in cooperation with the pricing manager.
Radio Networks Support & Project Manager (May 2001 to Oct 2008)
• Was responsible for cost control & low ARPU programs in Radio, Transmission and Deployment departments.•
• Managed the project of outsourcing VF Egypt indoor planning & deployment to Ericsson, Andrew and Powerwave vendors.
• Was responsible for managing and ordering VF-Egypt' Radio equipment.
• Set guidelines for Vodafone Egypt annual coverage and capacity plans to maintain proper balance between budget limitation, deployment capabilities and network needs.
• Developed an internal scoring system for driving deployment efforts towards maximum performance.
• Was responsible for the planning core metrics & yearly plans of Radio department in-front of Vodafone group.
• Managed the "out of band emissions" cleanup project in collaboration with Telecom Regulatory to boost the quality of network sites through proper installation.
• Managed the trial and introduction of 3G booster for corporate & home use to the Egyptian market through Vodafone-Global.
• Set several processes & SLAs for liaising between technical and commercial departments in responding to customer complaints regarding network quality of service.•
• Managed teams responsible for network planning and dimensioning and network quality.•
• Ran the following projects from Vodafone Egypt with Vodafone-Global:•
• High-level dimensioning guidelines. In-Train, On-Cruise & In-Flight coverage solutions
• Was responsible for Business Continuity Plans in Radio, Transmission and Deployment departments.
Vodafone Egypt (Mar 2000 to Oct 2008)
Transmission Planning (Mar 2000 to May 2001)
• Planned microwave network using Codan / Ericsson equipments.
Internet Egypt ISP (Feb 1999 to Mar 2000 during military service period)
Technical Support Engineer
• Was responsible for solving technical problems in any element of the Local Area Network.
Private Business (Owner of a famous fast food restaurant in Egypt)
Executive MBA study in Nile University with Harvard & IESE business schools (Jan 08 to Oct 08)
B.Sc. in Telecommunications and Electronics (July 1998) Faculty of Engineering, Cairo University Grade: Very Good. Graduation Project: Modified the Handwritten Optical Character Recognition program (OCR) to convert normal handwriting (cursive words rather than single characters) into a form recognizable by the computer using an optical pen and the appropriate techniques. Grade: Distinction.