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Khaled Wagdy, Sales Operations Program Manager

Khaled Wagdy

Sales Operations Program Manager·valU – EFG Hermes

Egypt

Master's degree, Accounting And Management

Work experience

Total years of experience: 7 years, 5 months

Sales Operations Program Manager

January 2024 - Present

valU – EFG Hermes

6th of October, Egypt

January 2024 - Present

• Leading and scaling strategic sales programs, including the University Youth Program.
• Trained and supervised over 700 university agents across Egypt.
• Developed KPIs, dashboards, and workflow systems to boost productivity.
• Collaborated with cross-functional teams to align sales and operations strategy.
Company industry:
Financial Services

Sales Manager

September 2020 - Present

EFG HERMES- VALU

6th of October, Egypt

September 2020 - Present

Company industry:
Financial Services
Job role:
Sales

Team Leader – Sales Department

January 2023 - December 2023

Valu

6th of October, Egypt

January 2023 - December 2023

• Managed a team of sales agents across key branches.
• Delivered in-house training sessions on sales techniques and customer service.
• Ensured target achievement and team motivation.
Company industry:
Financial Services

Sales Operations Supervisor

January 2023 - January 2023

Valu

6th of October, Egypt

January 2023 - January 2023

• Oversaw all valU operations in 10+ resorts and villages in the North Coast.
• Planned and executed all events, activations, and sales campaigns.
• Achieved highest sales figures in the companys history during this season.
• Coordinated logistics, staffing, and marketing alignment across sites.
Company industry:
Financial Services

Sales Associate

January 2019 - January 2021

Azadea Group

Cairo, Egypt

January 2019 - January 2021

• Delivered luxury retail service in high-traffic environments.
• Supported visual merchandising and customer loyalty initiatives.
Company industry:
Retail & Wholesale

Education

Helwan university

January 2026

January 2026

Master's degree, Accounting And Management

Egypt

Helwan

November 2019

November 2019

Master's degree, Administration And Information Systems

Egypt

Future Academy

January 2019

January 2019

Bachelor's degree, Management Information Systems

Egypt

Skills

ALTERNATIVE FINANCIAL SERVICES
Intermediate
ALTERNATIVE FINANCIAL SERVICES
Intermediate
DASHBOARD
Intermediate
DASHBOARD
Intermediate
EVENT PLANNING
Intermediate
EVENT PLANNING
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MENTORING YOUTH
Intermediate
MENTORING YOUTH
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
STRATEGIC LEADERSHIP
Intermediate
STRATEGIC LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate

Languages

Arabic
Beginner
English
Beginner

Hobbies

  • Education
    Reading business and self-development books. Project management and leadership development. Marketing and sales strategies. Problem solving & analytical thinking