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Abdullah Albannay, Call Center Agent, Customer Service Department

Abdullah Albannay

Call Center Agent, Customer Service Department·Boubyan Bank

Kuwait

Bachelor's degree, Industrial Hygiene &

Work experience

Total years of experience: 0 years, 8 months

Call Center Agent, Customer Service Department

November 2019 - June 2020

Boubyan Bank

Al Kuwait, Kuwait

November 2019 - June 2020

covering customer service excellence, and banking call
center operations. Responsible for assisting customers, responding to inquiries, and providing
accurate information regarding banking services and procedures while ensuring high-quality
customer support.

Company industry:
Banking
Job role:
Customer Service and Call Center

Education

The Public Authority for Applied Education and Training (PAAET)

January 2025

January 2025

Bachelor's degree, Industrial Hygiene &

Kuwait

Skills

CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
ENVIRONMENTAL PROTECTION
Intermediate
ENVIRONMENTAL PROTECTION
Intermediate
INTERNATIONAL STANDARDS
Intermediate
INTERNATIONAL STANDARDS
Intermediate
OCCUPATIONAL HYGIENE
Intermediate
OCCUPATIONAL HYGIENE
Intermediate
OCCUPATIONAL SAFETY AND HEALTH
Intermediate
OCCUPATIONAL SAFETY AND HEALTH
Intermediate
RISK ANALYSIS
Intermediate
RISK ANALYSIS
Intermediate

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

Certifications
Call Center Induction Training (G10)