Khaleda Boshir

Systems Accountant at Association of accounting technicians

• United Kingdom
• My current job since June 2015

ASSISTANT FINANCIAL SYSTEMS ACCOUNTANT
To work with the Financial Systems Accountant (FSA) in managing all aspects of the Microsoft Dynamics AX accounting system any other financial systems- in particular the interfaces with all of the operational systems of the AAT, including web systems, CRM, and the external interfaces with assessment systems etc.

RESPONSIBILITIES.
- To support the (FSA) and Financial Controller on system implementation and lead on testing of all projects and CRM/Web releases that affect the AX finance system.
- To own and manage the monthly direct debit process (and associated daily tasks) whereby approximately £350, 000 of income is collected across 4000 individual transactions.
- To support the FSA in executing and managing testing projects required to fix issues impacting the system, as well as to develop new functionality on the system.
- To maintain an internal up-to-date log of all financial systems issues, in priority order, and issue when necessary.
- To ensure all critical incidents are reported correctly, and relevant preventative steps are taken and adhered to.
- To maintain master logs of AX user licenses, ensuring roles given to staff are in line with auditing regulations.
- To work closely with the AX third party support provider to log issues encountered in the finance system and to ensure regular updates are provided.
- To set up and maintain products on AX and CRM in accordance with internal procedures.
- Develop an integrated systems manual, to document the various processes undertaken in AX to facilitate training of new and existing Finance team members.
- To take the lead on managing the JIRA board, and issuing weekly reports on progress and trends of calls, as well as monthly reports on critical incidents.
- To review and make recommendations on streamlining processes currently undertaking in the business which impact finance.

SUCCESSES IN ROLE
- Managed several projects at one time (CRM Intergration, Events Portal, Ripple, and release of Bookkeeping Qualification).
- Has independently run the entire direct debit process for 1.5 years, significantly improving the process- end to end, and improving the audit report results.
- Identified 6 “critical” bugs on the CRM Integration project, preventing them from affecting the system at GO LIVE.
- Has collectively closed over 1500 JIRA calls.
- Has progressively improved DD related KPI’s, demonstrating better management of customer information, and few related “critical incidents.”
- Has created master spreadsheets which record all reports run, and changes made, for easier reconciliation when issues occur.
- Has made recommendations on business processes, to senior decision makers, allowing a more efficient running of numerous processes, with marked and measurable improvements to related issues.