Administrative Supervisor
Prefer Not To Say
Total years of experience :27 years, 2 Months
Reporting to: HR/ Admin Director
• Assist HR/ Admin Director in long-range goal planning and new program development
• Manage and lead admin staff for the day-to-day functions
• Coordinate provider, administration staff schedules
• Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results
• Responsible to make the company a cozy and professional environment through directing staff regarding sound system/reception area/hospitality duties
• Manages all activities (either personally initiated or through subordinates) related to the maintenance of the facilities, office equipment
• Supervise the admin work and the internal maintenance requirements
• Maintains operations by following policies and procedures; reporting needed changes
• Supervising the security team, CCTV team, & janitors
• Conducting investigations regarding security & admin issues in cooperation with legal department
• Ensure that facilities meet environmental, health, and security standards and comply with government regulations
• Dealing with the contracted maintenance and housekeeping vendors
• Ensuring new hire paperwork is completed and processed
• Conducting new hires' orientations & in-briefs in cooperation with HR Dept.
• Assist with development and maintenance of quality assurance programs
• Build good, trustworthy connections with LG customers to have a Win- Win relationship through providing reliable product service.
• Service Network optimization.
• Controlling around 100 external authorized/ exclusive service centers distributed all over Egypt.
• Observe & follow- up for the service centers' financial dues Vs. Company
• Improve the RTAT (Repair, Turn Around Time), reclaim & service claim quantity with minimizing the sold product replacement in case there is a problem in the product.
• Plan & follow up with training schedules for the service centers’ technicians.
• Audit & investigate for service centers activities.
• Voice of Customers Management (VOC Management).
• Monitoring part forwarding process to all service centers all over Egypt.
• Manage the covering area(s) for each service center & adjust it based on performance.
• Working as a head of team contains three leaders with 10 individuals including the leaders.
* Reporting to QA Program Manager.
* Monitor and Audit all activities and services as listed in the Performance Work Statement, standard operating procedures, and current policies and procedures.
* Coordinate and request corrective action(s) and interpretations for problems with areas supervisors, functional area managers, and program functional managers.
* Review results of program QC audits, inspections, or surveillance, and prepare reports with descriptions of discrepancies and recommendations for corrective action(s).
* Perform analysis of equipment failure and provide recommendations for corrective action(s) to preclude similar recurrent failures.
* Inspect equipment prior to, during, or after repair or maintenance to ensure compliance with appropriate specifications.
* Instruct operating elements in quality standards and requirements.
* Monitor and make recommendations as to safety practices and procedures.
* Perform checks for Environment, Health, and Safety (EHS).
* Using the DynMro system to accomplish the job requirements as needed.
* Using the Customer Service Portal (unscheduled work order trackings/ upload files/ download references) to accomplish the job requirements as needed.
* Organizes office operations and procedures for efficient flow of work within the department- .
* Types correspondence, takes dictation accurately and makes appointments.
* Assist with preparation of departmental management reports.
* Establishes uniform correspondence filing and record keeping procedures.
* Run all required recreations activities inside & outside the compound.
* Prepare the monthly Site Newsletter, also observing the site DVD/ Books library, GYM, Swimming Pool, Games Room at the compound, this is to ensure all the recreational activities are available for our customers.
* Performs other duties as assigned.
* Reporting to Site Manager.
* Monitor and inspect all activities and services as listed in the statement of work, standard operating procedures, and current policies and procedures.
* Coordinate and request corrective action(s) and interpretations for problems with areas supervisors, functional area managers and program QC personnel.
* Review results of program QC audits, inspections, or surveillance, and prepare reports with descriptions of discrepancies and recommendations for corrective action(s).
* Perform analysis of equipment failure and provide recommendations for corrective action(s) to preclude similar recurrent failures.
* Inspect equipment prior to, during, or after repair or maintenance to ensure compliance with appropriate specifications.
* Instruct operating elements in quality standards and requirements.
* Monitor and make recommendations as to safety practices and procedures.
* Interface and coordinate with program Quality Control (QC) and Environment, Health, and Safety (EHS) managers.
* Other duties are to work as Site Administrative Assistant.
* Reporting to the Site Manager, and running the secretarial operations for both Site Manager and Business Manager.
* Coordinate between the two managers who working on two different schedules with 10 days rotation.
* Organize office operations and procedures for efficient flow of work within the department.
* Running the Site Management Offices' executive secretarial operations.
* Types correspondence takes dictation accurately and makes appointments.
* Preparation the departmental management reports; Monthly reports, (including MAXIMO software uses).
* Working as link with the (PMHQ) Program Management Headquarters' executives to supply with the day by day required data about the customers & company operations.
* Establishes uniform correspondence filing and record keeping procedures.
* Run all required recreations activities inside & outside the compound.
* Business manager supervises: Admin, support services, Logistics, & Maintenance ( Housing, Buildings, Equipments, & Vehicles).
* Updating the site website.
* Supervise the operating & updating the CCTV information channel interior the site plus the ticker system & RSS
* Running the recreation and MWR activities inside and outside the compound, including hotels and travels reservations.
* Performs other duties as assigned.
* Organizes office operations and procedures for efficient flow of work within the department- .
* Types correspondence, takes dication accurately and makes appointments.
* Assits with preparation of deparmental managment reports ( including Maximo).
* Establishes uniform correspondence filing and record keeping procedures.
* Run all required recreations activities inside & outside the compound.
* Performs other duties as assigned.
* Business manager supervises: Admin, support services, & Maintenance ( Housing, Buildings, Equipments, & Vehicles).
* Reporting to Site Admin. & Support Services Manager.
* Work as Communications and Emergency Officer,
* Operate the switch board with 26 outside lines, and over than 100 inside extensions,
* Monitor the radio station in and out the site over the multi-channels radio,
* Clerical work (fax, mail, logs recording),
* Monitor the cable T.V. with in-house movie channels.
* Reproting to General Manager.
* To interpret 2 ways (English Arabic) to the Operations GM.
* Follow the logistics, reports, and following up the top management decisions to be run.
* Study the client’s primary orders with other department.
* Receive the client’s commercial orders.
* Study the loading plan with other department.
* Observe the client’s comments & complaints.
* Observe the commercial orders and delivery process day by day.
* Prepare the shipping & export document and compensation settlement with other department.
* Observe the client account and.
* Reporting to General Manager.
* Work as a link between the customer abroad, the company and factory.
* Control the payment and settlement system, also control the buyer material in the factory stores.
* Trying to get the best offers of the row material for the sake of client.
* Control the shipment processing.
* Control the quality assurance of the product through the quality assurance men.
* Reporting to Commercial Manager.
* Study the client's primary orders with other department.
* Receive the client's commercial orders.
* Study the loading plan with other department.
* Observe the client's comments & complaints.
* Observe the commercial orders and delivery process day by day.
* Prepare the shipping and export documents.
* Observe the client account and.
* Reporting to General Manager.
* Work toward marketing the service of the center to the organizations that locates in the area of the center.
* Work to support the center policy that gives the best service around the area.
* Authorize the best offers for the accommodation and the organization of events.
Supervise the Coordinators and work through them.
* Reporting to Sales Manager.
* Give sales training for new staff.
* Work as a sales team leader.
* Supervise sales people in my team.
* Achieve the target of sales per month, and per year through the team.
* Study client's comments.
* Study sales people's comments
* Ensure the client satisfaction.
* Reporting to Executive Sales Man.
* Work toward open new markets for the company authorizer products.
* Achieve the target of sales per month, and per year.
* Organize & coordinate sales exhibitions.
* Study client's comments.
* Ensure the client satisfaction.
A post graduation diploma, in the field of Business Administration "Still studying this diploma currently"
Major is accounting after 3 years before when I studied various fields of commercial sciences & its branches as Business Administrations and Marketing, Economics, Law, Political Science, Computer and Information Technology in adition to the various topics of accounting. finally result is a multi-capabilities highly skilled graduate.