khaled hussein

Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
Directs technological research by studying organization goals, strategies, practices, and user projects.
Completes projects by coordinating resources and timetables with user departments and data center.
Verifies application results by conducting system audits of technologies implemented.
Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
Maintains quality service by establishing and enforcing organization standards.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Information Technology Manager Skills and Qualifications:
Technical Management, Technical Understanding, Analyzing Information, Informing Others, Staffing, Problem Solving, Data Center Management, Developing Budgets, Coordination, Strategic Planning, Quality Management

• Planning & implementation of technology-related processes, systems, telecommunications
• Maintenance of I.T. systems, management of software & hardware, ensuring 24-hour coverage for hotel via procedures, analysis & resolution of system questions & problems
• Analyze software/hardware problems to detect/correct deficiencies, malfunctions and irregularities
• Ensuring reliable data back-up and emergency recovery operations are in place to maintain data security
• Assist with selection and implementation of new system related materials for proper integration and interoperability
• Manage contracts with I.T. vendors, consultants, service providers, & review maintenance contracts to ensure accuracy & project completion
• Report status of I.T. & Telecommunications operations/progress to Director of Technology
• Review technology-related operations/equipment to ensure efficiency, productivity
• Maintain up-to-date detailed knowledge and records of all system changes, updates, enhancements
• Evaluate and define hotel and user requirements to determine feasibility of purchasing requested enhancements
• Installation of software/hardware upgrades in compliance with Fairmont Hotels & Resorts corporate policies & legal requirements

• In charge of the IT Dep. For 8 Month’s
• Installing & maintaining the network cabling in use at the site.
• Installing boards and memory into system.
• SCSI device set-up and installation
• Installing /configuring peripherals (ex: disks, modems, printers, or data acquisition devices).
• Board level diagnosis and repair of computer systems.
• Component level diagnosis and repair of computer system.
• Server, workstation, network, software set up
• Establish personal & shared network storage for data & application files.