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Khaled Rahel, Project Manager | IT Governance & Agile Delivery

Khaled Rahel

Project Manager | IT Governance & Agile Delivery·Federation of Saudi Chambers

Saudi Arabia

Bachelor's degree, Information Technology

Work experience

Total years of experience: 12 years, 5 months

Project Manager | IT Governance & Agile Delivery

January 2025 - Present

Federation of Saudi Chambers

Riyadh, Saudi Arabia

January 2025 - Present

• Established PMO frameworks and standardized Agile software governance across IT.
• Managed full SDLC for enterprise digital projects, delivering on time and within budget.
• Deployed DevOps best practices and accelerated delivery cycles by 30%.
• Created governance policies, KPIs, and dashboards using Jira, Power BI, and Microsoft
Project.
• Cut manual tracking by 40% through digital process automation.
• Reduced scope creep and cost overruns by 27% via proactive risk strategies.
• Mentored teams in Scrum, SAFe, and Lean; improved agility across departments.
• Ensured ISO, ITIL, and COBIT compliance in IT operations.
Company industry:
Internet & E-commerce
Job role:
Information Technology

Software Project Manager

January 2022 - January 2025

SECRET TECHNOLOGY

Riyadh, Saudi Arabia

January 2022 - January 2025

• Led 20+ engineers in delivering scalable digital solutions with a 25% gain in efficiency.
• Aligned project outcomes with client expectations, increasing satisfaction levels.
• Enhanced team performance through structured feedback and sprint planning.
• Ensured high-quality software delivery by facilitating clear collaboration among QA, Dev,
and BA teams.
• Oversaw requirement analysis, sprint cycles, and backlog management.
Company industry:
Software Development
Job role:
Information Technology

Project Manager

November 2021 - January 2025

Amazon LTD SA

Riyadh, Saudi Arabia

November 2021 - January 2025

• Delivered enterprise projects with 25% improvement in operational efficiency.
• PRINCE2 & Agile Applied to manage scope, budget, and quality across SDLC.
• Launched proprietary automation engine, cutting deployment time by 30%.
• Orchestrated multiple agile teams, driving successful implementations.
• Supported release cycles with test execution reports, risk analysis, and test coverage
metrics.
Company industry:
Software Development
Job role:
Information Technology

Technical Project Manager

December 2020 - October 2021

KRCODING

Al Kuwait, Kuwait

December 2020 - October 2021

• Managed 18 agile teams across multiple concurrent projects.
• Delivered critical projects on time, enhancing client trust and satisfaction.
• Directed project communication, stakeholder updates, and risk mitigation.
• Led enterprise application deployments with 99.9% uptime.
Company industry:
Software Development
Job role:
Information Technology

Senior Application Specialist

January 2020 - January 2021

Ministry of Information

Al Kuwait, Kuwait

January 2020 - January 2021

• Supported 15+ mission-critical apps with 90%+ on-time delivery.
• Mentored junior engineers and improved support response metrics.
• Managed incidents, conducted RCA, and applied process improvements.
Company industry:
Public Administration
Job role:
Information Technology

Application Development Lead

January 2018 - January 2020

Ministry of Communications

Al Kuwait, Kuwait

January 2018 - January 2020

• Led development teams to build UX-driven applications.
• Integrated agile practices and streamlined release management.
• Oversaw requirement gathering, UI/UX design, and QA coordination.
Company industry:
IT Services
Job role:
Information Technology

SAP Solutions Architect

October 2016 - January 2018

MKS Steel

Cairo, Egypt

October 2016 - January 2018

• Architected SAP ERP and BI platforms; improved data visibility.
• Integrated cloud solutions and automated deployments using CI/CD.
• Enhanced security and system scalability across legacy platforms.
- SAP ERP Full implementation is 100% live.
- SAP ERP and BI installation on Windows Server 2008 With SQL.
- Administering SAP landscape, maintaining an environment with 100%
-Configured roles and managed users for different segments of SAP.
-Assisting SAP developers with development activities, problems, and questions,
Developed system engineering, software engineering, system integration, and
distributed system architectures
-Managed system performance and user profiles.
-Configured roles and managed users for different segments of SAP.
-Participated in designing, scaling, and implementing databases created to
customer specifications.
Company industry:
Merchandising
Job role:
Information Technology

Software QA & Testing Engineer

January 2014 - December 2016

Raya Information Technology

Cairo, Egypt

January 2014 - December 2016

• Executed comprehensive manual and automated testing for enterprise applications
across multiple platforms.
• Created detailed test plans, test cases, and test scripts aligned with project
requirements.
• Performed regression, functional, integration, UAT, and performance testing to ensure
product stability and usability.
• Collaborated closely with developers and product owners to resolve bugs and validate
fixes within agile sprints.
• Utilized tools such as Selenium, JIRA, TestRail, and Postman to streamline testing
processes.
• Maintained testing documentation and participated in QA reviews to ensure delivery of
defect-free releases.
Company industry:
IT Services
Job role:
Information Technology

Education

October 6 University

October 2024

October 2024

Bachelor's degree, Information Technology

Egypt

GPA (percentage): 77%

GPA (percentage): 77%

Designed and implemented a robust encryption and decryption system using the Advanced Encryption Standard (AES) algorithm. Successfully developed a fully functional application that demonstrated secure data transmission and protection against unauthorized access. Achieved outstanding academic recognition, receiving a grade of Excellent for the project’s technical innovation and execution.

Six October University

June 2014

June 2014

Bachelor's degree, Bachelor of Science in Information Technology and Information Systems

Egypt

GPA (percentage): 77%

GPA (percentage): 77%

Designed and implemented a robust encryption and decryption system using the Advanced Encryption Standard (AES) algorithm. Successfully developed a fully functional application that demonstrated secure data transmission and protection against unauthorized access. Achieved outstanding academic recognition, receiving a grade of Excellent for the project’s technical innovation and execution.

Skills

IT Operations
Expert
IT Operations
Expert
Project Planning
Expert
Project Planning
Expert
Software
Expert
Software
Expert
Agile Project Management
Expert
Agile Project Management
Expert
Project Management
Expert
Project Management
Expert
service delivery
Expert
service delivery
Expert
planning
Expert
planning
Expert
programming
Expert
programming
Expert
IT Service Management
Expert
IT Service Management
Expert
Cloud Computing
Expert
Cloud Computing
Expert
Service Desk
Expert
Service Desk
Expert
IT Project Management
Expert
IT Project Management
Expert
ITIL
Expert
ITIL
Expert
Marketing
Expert
Marketing
Expert
VMware
Expert
VMware
Expert
Oracle
Expert
Oracle
Expert
Negotiation
Expert
Negotiation
Expert
Digital Marketing
Intermediate
Digital Marketing
Intermediate
Project Planning
Expert
Project Planning
Expert
Software
Expert
Software
Expert
Agile Project Management
Expert
Agile Project Management
Expert
Project Management
Expert
Project Management
Expert
IT Technical Support
Expert
IT Technical Support
Expert
CCNA
Expert
CCNA
Expert
Desktop Support
Expert
Desktop Support
Expert
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
AGILE METHODOLOGY
Intermediate
AGILE METHODOLOGY
Intermediate
DEVSECOPS
Intermediate
DEVSECOPS
Intermediate
IT GOVERNANCE
Intermediate
IT GOVERNANCE
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
INNOVATION
Intermediate
INNOVATION
Intermediate
PROJECT MANAGEMENT PROFESSIONAL CERTIFICATION
Intermediate
PROJECT MANAGEMENT PROFESSIONAL CERTIFICATION
Intermediate
PROFESSIONAL PROJECT MANAGER
Intermediate
PROFESSIONAL PROJECT MANAGER
Intermediate
ACTIVE DIRECTORY
Expert
ACTIVE DIRECTORY
Expert
BACKUP
Expert
BACKUP
Expert
BUSINESS OBJECTS
Expert
BUSINESS OBJECTS
Expert
CHANGE MANAGEMENT
Expert
CHANGE MANAGEMENT
Expert
COMMUNICATION SKILLS
Expert
COMMUNICATION SKILLS
Expert
COMPUTER HARDWARE
Expert
COMPUTER HARDWARE
Expert
CONTRACT MANAGEMENT
Expert
CONTRACT MANAGEMENT
Expert
DATABASE ADMINISTRATION
Expert
DATABASE ADMINISTRATION
Expert
DISASTER RECOVERY PLANNING
Expert
DISASTER RECOVERY PLANNING
Expert
EMAIL
Expert
EMAIL
Expert
agile project management
Expert
agile project management
Expert
Project Managment
Expert
Project Managment
Expert
Software Project Manager
Expert
Software Project Manager
Expert
Agile
Expert
Agile
Expert
Procurement
Expert
Procurement
Expert
Incident Management
Expert
Incident Management
Expert
Training
Expert
Training
Expert
IT Operations
Expert
IT Operations
Expert
Testing
Expert
Testing
Expert
Business Development
Expert
Business Development
Expert
System Administration
Expert
System Administration
Expert
Microsoft Servers
Expert
Microsoft Servers
Expert
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Workflow
Expert
Workflow
Expert
Program Management
Expert
Program Management
Expert
Team Leadership
Expert
Team Leadership
Expert
Mobile
Expert
Mobile
Expert
Product Management
Expert
Product Management
Expert
IT Management
Expert
IT Management
Expert
PMP
Expert
PMP
Expert
Management
Expert
Management
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
MS Project
Expert
MS Project
Expert
SQL
Expert
SQL
Expert
Computer Hardware Troubleshooting
Expert
Computer Hardware Troubleshooting
Expert
Windows Server
Expert
Windows Server
Expert
PMO
Expert
PMO
Expert
Software Project Management
Expert
Software Project Management
Expert
Web Development
Expert
Web Development
Expert
PC Networking
Expert
PC Networking
Expert
Servers
Expert
Servers
Expert
Hardware
Expert
Hardware
Expert
Windows Server 2008
Expert
Windows Server 2008
Expert
Installation
Expert
Installation
Expert
Science
Expert
Science
Expert
IT
Expert
IT
Expert
Administration
Expert
Administration
Expert
Business Analysis
Expert
Business Analysis
Expert
Software Development
Expert
Software Development
Expert
Accounting
Intermediate
Accounting
Intermediate
Human Resources
Expert
Human Resources
Expert
Public Relations
Expert
Public Relations
Expert
Technical Support
Expert
Technical Support
Expert
Production
Expert
Production
Expert
ERP
Intermediate
ERP
Intermediate
SAP ERP
Intermediate
SAP ERP
Intermediate
SAP
Intermediate
SAP
Intermediate
operations
Expert
operations
Expert

Social profiles

Languages

Arabic

Native Speaker

English

Expert

Memberships

PMI

Project Managment Professional

March 2023

Training and Certifications

Certifications
Querying Data with Transact-SQL
Oct 2020
Cisco Certified Network Associate
Dec 2020 - Dec 2023
Show credentials
Microsoft Certified Systems Engineer
Oct 2020
Show credentials
Microsoft Certified Solutions Associate
Oct 2020
Show credentials
ITIL® Foundation Certificate in IT Service Management
Nov 2020
Show credentials
Project Managment Professional PMP
Mar 2023 - Mar 2026
Show credentials

Hobbies and interests

Management