Customer Service Representative
banque saudi fransi
Total years of experience :0 years, 5 Months
Worked with and advised customers in opening accounts and performing transactions.
* Collected customer information and input data into the system ensuring confidentiality at all times.
* Assisted customers with taking out different types of loans including personal auto home equity etc.
* Met with new bank customers to explain all the services and features the bank has to offer.
* Placed phone calls to current bank customers regarding account changes or suggested options.
Visual Basic Class Project: Spring 2015
● Minimized the number of employees who must be hired in a post office company using Solver tool.
● Created a friendly user form using VBA so users can easily enter the data.
● Determined the constrain, decision variables, and objective function in order to do the Solver set up.
Usability Engineering Class Project: Spring 2105
● Created a website prototype using Axure software.
Tech base Venture Class Project: Spring 2016
● Developed Voice Recognition Utilities for Disabled Gamers.
Production & Service systems:
* Optimized the ordering and inventory methods for Produce items.
* Optimized the sales forecasting method.
courses: Supply Chain Design ▪ Optimization Method ▪ Statistics ▪ Usability Engineering ▪ Engineering Economy ▪ Ergonomics ▪ Human Factors ▪ Computer Application (Excel) ▪ Production & Services Certifications ● Six Sigma Green Belt Certificate. (IIE) December 2014 * Occupational Safety and Health Administration. (OSHA) November 2015
Developed a tool that will allow the student do their academic program to be completed electronically. ● The tool has the capability of catching course prerequisites within the program of study and potentially restricting the ability to improperly add a course or courses out of sequence.