Operational Risk Manager
Al Rajhi Bank
Total years of experience :15 years, 11 Months
Core Accountabilities:
- Building an effective relationship with Director/s of owned Business Unit/s to identify and challenge on key areas of risk management.
- Providing a holistic and independent opinion on the risk effectiveness within the Business Unit(s).
- Being a key stakeholder of the Business Unit/s leadership team, able to influence and contribute to the- overall business strategy and objectives.
- Proactively identifying and influencing on the core assurance activities based on the current and future- risk profile of Business Unit/s
- Challenging areas of mitigation or control weakness and influencing the priorities of the Business Unit/s
- Educating the Business Units/s leadership team and facilitating the identification and proactive- management of their regulatory responsibilities
Leadership:
- Leading and influencing key stakeholders within your Business Unit (s).
- Deputizing for Director, Operational Risk Specialists as well as across other areas of OR Division, where- necessary
- Collaborating with stakeholders across the three Lines of Defense (e.g. Group Risk, Internal Audit) to identify, share and implement best practices across the organization.
Key Objectives:
- Provide opinion on the risk profile for Business Unit/s focusing on areas of materiality.
- Challenging the control environment across Business Unit/s and providing thought leadership any required improvements to ensure its effective design and operation
- Participate in the management of Business Unit/s relationships with Internal/External Audit, ensuring all High-Risk Audit Issues are addressed in a timely manner
- Foster a risk aware culture within Business Unit/s ensuring adequate training and risk expertise is provided across their operations.
- handling all Alrajhi Bank Insurance coverage for BBB, D&O, Property All Risk and Cyber
- Ensure regular "deep dive" and scenario risk reviews are undertaken within Business Unit/s
- Contribute on third-party risk management, and risk assessment and facilitating and partnering across the bank ensuring appropriate risk activities are completed to manage the risk exposures related to third-party service providers.
- Taking care for all of the kingdom branches and operation to serving 600 customer in a day
- review and improve the process in the branches
- reengineering the process with full workflow from A to Z
- Handling Motor Claims operations team along with supervising FNOL units.
- Writing the re-engineered process of Motor Claim procedures.
- Doing all statistical reports for Motor including portfolio analysis.
- Supervising the Motor Production and Claims Processes, Procedures, Software Development, productivity and market overview.
- Prepare Dashboards for Motor units.
- Designing a new software that tracks all processes within the Motor team.
- Train all Motor Claim staff for both, Production and Claims handling.
Responsible for supervising operations within an insurance practice. Manages adjusters, investigators, and appraisers. Insures claims are processed in a timely manner and resolves issues that arise during process. Primary responsibilities
- Create and modify procedures and documents related to policies.
- Assist in claims management.
- Identify and analyze risks associated with policies.
- Minimize risk of financial loss.
- Direct information for claimants.
- Preside over claims investigations.
- Review insurance policies.
- Manage insurance data for reports.
- I created a new department under the name E-branch was made after an agreement with the Saudi Post claims reception and sent to the headquarters of the main administration in areas where there is no special branches and the company has been honoring of Saudi Post and the company.
The person responsible for the relationship and communication between the bank and insurance company
and direct sales supervisor and Alternative channels
- SABB Takaful offers a range of Takaful plans to meet individuals and corporate customers’ protection needs in the Kingdom
- im report to head of Business Development .
- im manage 5 person .
-Help the sales team and work reports monthly sales And help the Retention team
- I get to honor the head of the insurance HSBC group Keep on 10 M
Agency for the sale of products SABB Takaful
- Assistance in the establishment of the agency and meet the requirements of SAMA
-Coordination between departments within and SABB SABB Takaful