Khalid Chapra

- Driving enterprise-wide technology transformation at Zultec, modernizing internal IT and delivering AI, IoT, and automation solutions to clients across retail, manufacturing, logistics, and healthcare.
- Leading SmartxHUB’s technology operations across the Middle East, overseeing solution architecture, technical strategy, and client engagement—while serving as the front-facing executive for enterprise accounts, C-level presentations, and strategic business development.
- Architecting and deploying scalable IoT solutions, including RFID, smart sensors, and automation for leading enterprises across the Middle East, integrating AI and predictive analytics to drive visibility, efficiency, and intelligent decision-making.

- Strategized and executed a 5-year digital transformation roadmap, aligning technology with business objectives to accelerate automation, enhance agility, and improve operational efficiency.
- Led enterprise-wide deployment of Oracle Fusion Cloud ERP, improving the supply chain, financial integration and reporting, and process standardization. Featured in Oracle’s global success story.
- Relaunched the eCommerce platform with a modernized UI and streamlined architecture, achieving over 30% cost savings through platform migration and cloud consolidation, while driving a 10% YoY increase in digital sales and elevating customer experience.
- Modernized IT infrastructure through hybrid cloud and centralized data strategy, enabling real-time decision-making, scalable growth, and improved operational efficiency.
- Enabled enterprise-wide alignment and digital maturity, driving innovation, operational agility, and long-term transformational success.

• Led the end-to-end technology services and digital solutions portfolio, overseeing solution architecture,
delivery execution, and strategic client engagement across the retail, logistics, and industrial sectors.
• Designed and delivered RFID, IoT, and asset-tracking solutions valued over $10M, enabling clients to achieve
greater visibility, automation, and control across supply chains and production environments
• Formed value-driven partnerships with leading global technology providers, expanding solution offerings and
fueling 30% revenue growth through new market access.

- Led and scaled the Technology Risk & Advisory practice, driving 35% YoY growth and positioning it among the top three consulting practices in Pakistan, with expanding delivery into the MENA region.
- Directed enterprise-level advisory, assurance, and transformation programs for over 50 clients across financial services, telecom, energy, and the public sector, delivering board-aligned IT strategy, risk frameworks, and digital governance models that supported regulatory and operational excellence.
- Served as engagement lead and trusted advisor on complex multi-stakeholder initiatives, including cybersecurity programs, ERP risk reviews, and operating model transformations for leading enterprises and government entities.
- Advised C-suite and board stakeholders across key accounts in Pakistan and Saudi Arabia, contributing to EY’s regional EY’s regional leadership in digital transformation through trust-based client relationships and business-aligned technology strategies.
- Provided executive oversight and strategic direction for IT risk, compliance, and audit engagements, enabling clients to strengthen governance and operational resilience through the implementation of GRC frameworks aligned with COBIT, ISO 27001, and SOX standards.
- Led capability development and internal excellence initiatives, institutionalizing delivery methodologies, elevating talent maturity, and reinforcing EY’s market position through consistent and successful outcomes.

• Directed the consulting services division, steering strategic growth, broadening solution capabilities, and
delivering enterprise IT and digital transformation.
• Led P&L management for the consulting services unit, ensuring strategic resource utilization, operational
scalability, and sustained revenue and practice growth.
• Scaled the consulting business from $500K to over $3M in annual revenue, securing high-value strategic
accounts and significantly expanding the firms presence in Saudi Arabias competitive IT services market.

- Served as part of the global project management team for a $100M SAP rollout across seven countries, overseeing sub-project coordination, supporting deployment activities, and providing go-live support to ensure successful implementation.
- Led rollout support and localization efforts in Germany, the US, and the UK, ensuring deployment readiness, alignment with business requirements, and smooth go-live execution.
- Served as the SAP Security Subject Matter Expert, designing and implementing enterprise-wide authorization models, access control frameworks, and compliance standards.
- Managed SAP system sizing, performance planning, and technical architecture validation, ensuring scalability, resilience, and operational continuity across the global SAP landscape.

Served as a regional consultant and subject matter expert for IBM clients across the Middle East, supporting
enterprise deployments of IBM Net.Commerce and MQSeries middleware. Led architecture design, system
integration, and performance tuning for large-scale messaging and e-commerce platforms.

Implemented and managed UPS Pakistans LAN/WAN infrastructure and centralized Windows NT server
environment for over 150 users, ensuring reliable connectivity and system availability across nationwide operations.