Network Operations & Maintenance Manager
Abu Dhabi Systems & Information Centre
Total des années d'expérience :29 years, 4 Mois
•Managing and administrating the development cloud (eLab)
•Managing the operation of e-Government Abu Dhabi data center
•IT Service Management based on ITIL
•Commvault Backup implementation and roll out
•Support the migration for Abu Dhabi Network ADNET
•Maintain appropriate levels of security over all infrastructure assets
•Provide assistance and support to IT entities in Abu Dhabi Government
•Participate in Internal IT audit
•Vendors Management
•IT Project Management
•Managing and administrating the IT infrastructure for 30 sites in Europe
•Developed and managed €2 million IT budget and performed periodic cost and productivity analyses
•Project management and business partner-ship with other regions
•Maintain appropriate levels of security over all infrastructure assets
•Managing relationships with IT consultancy companies and 3rd part suppliers
•European software license management
•Participate in Internal IT audit
•IT Project Management for mergers and acquisitions
•Reporting monthly on SLA and WAN usage
•To lead and/or participate in all aspects of the development cycle for software designated to execute on Personal Computers. This will include problem definition, interviews, feasibility studies, design, program testing, implementation and training
•Provide capacity planning and disaster recovery
•Roll out SAP GUI to all users in Europe
•Assist IT Infrastructure Manager in maintenance, optimization and expansion of network infrastructure, Hubs, servers, switches, print servers, both locally (LAN) and European wide (WAN)
•Provide second level hard and software support to all European entities
•User training on a wide range of company standard office automation and email software as required/requested by the user community
•Providing full support to the Bank website by developing, improving and maintaining continuous services
•Managing and maintaining the messaging platform to acquire a very stable and advantageous messaging system to the Bank business
•Ascertain a reliable, secured, and well-structured internal web and proxy configurations and setup
•Ensuring that the Bank web infrastructure is secured and ready for e-business technologies
•Y2K projects include change the hardware as well as software
•Signature system implementation
•Installation of Total Virus Defense software
•Lotus Notes v 5.02 implementation and Administration
•Installation and management of LAN/WAN Banyan Vines Network OS
•Windows NT Server installation, management and optimization
•Deploying and supporting Bank Assurance Software Kingdom Wide
•Supporting the High-end product of Microsoft like MS Office 97
•Evaluated releases of new operating systems and applications like Windows NT and all Microsoft office and back office applications
•Successfully evaluate, test and made recommendations on the new hardware equipment this include PCs’ and servers.
•Successfully implemented three phases of Branch LAN Project this include planning, designing, setup, and customizing one NT server and from 7 to 13 workstation in each branch configuring TCP/IP, DHCP, and SNA 2.11 server for 15 branch in central region
Responsible for preparing and administrating the following courses:
•PC and Peripheral Troubleshooting
•Introduction to Computer
•Computer Reference
•Computers Made Easy
•Advanced Logic Circuit Lab
I was responsible for the installation and maintenance of Windows for workgroup and Novell 3.12 plus trouble shooting in PC and Network