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خالد سعد, Network Operations & Maintenance Manager

خالد سعد

Network Operations & Maintenance Manager·Abu Dhabi Systems & Information Centre

الإمارات العربية المتحدة

بكالوريوس, Bachelor Degree of Computer & Information Science in the field of Computer Engineering

الخبرة العملية

مجموع سنوات الخبرة: 31 سنوات, 5 أشهر

Network Operations & Maintenance Manager

مارس 2010 - حتى الآن

Abu Dhabi Systems & Information Centre

أبو ظبي، الإمارات العربية المتحدة

مارس 2010 - حتى الآن

•Managing and administrating the development cloud (eLab)
•Managing the operation of e-Government Abu Dhabi data center
•IT Service Management based on ITIL
•Commvault Backup implementation and roll out
•Support the migration for Abu Dhabi Network ADNET
•Maintain appropriate levels of security over all infrastructure assets
•Provide assistance and support to IT entities in Abu Dhabi Government
•Participate in Internal IT audit
•Vendors Management
•IT Project Management
مجال الشركة:
الإدارة العامة
الدور الوظيفي:
تكنولوجيا المعلومات

European IT Infrastructure Manager

ديسمبر 2001 - مارس 2010

Molex Holding GmbH

ألمانيا

ديسمبر 2001 - مارس 2010

•Managing and administrating the IT infrastructure for 30 sites in Europe
•Developed and managed €2 million IT budget and performed periodic cost and productivity analyses
•Project management and business partner-ship with other regions
•Maintain appropriate levels of security over all infrastructure assets
•Managing relationships with IT consultancy companies and 3rd part suppliers
•European software license management
•Participate in Internal IT audit
•IT Project Management for mergers and acquisitions
•Reporting monthly on SLA and WAN usage
مجال الشركة:
التصنيع
الدور الوظيفي:
تكنولوجيا المعلومات

IT Infrastructure Supervisor Europe

مايو 2001 - ديسمبر 2001

Molex Holding GmbH

ألمانيا

مايو 2001 - ديسمبر 2001

•To lead and/or participate in all aspects of the development cycle for software designated to execute on Personal Computers. This will include problem definition, interviews, feasibility studies, design, program testing, implementation and training
•Provide capacity planning and disaster recovery
•Roll out SAP GUI to all users in Europe
مجال الشركة:
التصنيع
الدور الوظيفي:
تكنولوجيا المعلومات

IT Specialist Europe

ديسمبر 2000 - مايو 2001

Molex Holding GmbH

ألمانيا

ديسمبر 2000 - مايو 2001

•Assist IT Infrastructure Manager in maintenance, optimization and expansion of network infrastructure, Hubs, servers, switches, print servers, both locally (LAN) and European wide (WAN)
•Provide second level hard and software support to all European entities
•User training on a wide range of company standard office automation and email software as required/requested by the user community
مجال الشركة:
التصنيع
الدور الوظيفي:
تكنولوجيا المعلومات

Internet Webmaster

مايو 2000 - ديسمبر 2000

Saudi French Bank

الرياض، المملكة العربية السعودية

مايو 2000 - ديسمبر 2000

•Providing full support to the Bank website by developing, improving and maintaining continuous services
•Managing and maintaining the messaging platform to acquire a very stable and advantageous messaging system to the Bank business
•Ascertain a reliable, secured, and well-structured internal web and proxy configurations and setup
•Ensuring that the Bank web infrastructure is secured and ready for e-business technologies
مجال الشركة:
البنوك
الدور الوظيفي:
تكنولوجيا المعلومات

LAN Administrator

مايو 1998 - مايو 2000

Saudi French Bank

الرياض، المملكة العربية السعودية

مايو 1998 - مايو 2000

•Y2K projects include change the hardware as well as software
•Signature system implementation
•Installation of Total Virus Defense software
•Lotus Notes v 5.02 implementation and Administration
•Installation and management of LAN/WAN Banyan Vines Network OS
•Windows NT Server installation, management and optimization
•Deploying and supporting Bank Assurance Software Kingdom Wide
مجال الشركة:
البنوك
الدور الوظيفي:
تكنولوجيا المعلومات

PC Specialist

مايو 1996 - مايو 1998

Saudi French Bank

الرياض، المملكة العربية السعودية

مايو 1996 - مايو 1998

•Supporting the High-end product of Microsoft like MS Office 97
•Evaluated releases of new operating systems and applications like Windows NT and all Microsoft office and back office applications
•Successfully evaluate, test and made recommendations on the new hardware equipment this include PCs’ and servers.
•Successfully implemented three phases of Branch LAN Project this include planning, designing, setup, and customizing one NT server and from 7 to 13 workstation in each branch configuring TCP/IP, DHCP, and SNA 2.11 server for 15 branch in central region
مجال الشركة:
البنوك
الدور الوظيفي:
تكنولوجيا المعلومات

Instructor

أكتوبر 1995 - مايو 1996

Al-Khaleej Training

الرياض، المملكة العربية السعودية

أكتوبر 1995 - مايو 1996

Responsible for preparing and administrating the following courses:
•PC and Peripheral Troubleshooting
•Introduction to Computer
•Computer Reference
•Computers Made Easy
•Advanced Logic Circuit Lab
مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
التدريس والشؤون الأكاديمية

Computer Engineer

يناير 1995 - أكتوبر 1995

Computer System Inc

الرياض، المملكة العربية السعودية

يناير 1995 - أكتوبر 1995

I was responsible for the installation and maintenance of Windows for workgroup and Novell 3.12 plus trouble shooting in PC and Network
مجال الشركة:
تطوير البرمجيات
الدور الوظيفي:
تكنولوجيا المعلومات

التعليم

KING SAUD UNIVERSITY, COLLAGE OF COMPUTER & INFORMATION SCIENCE

يناير 1995

يناير 1995

بكالوريوس، Bachelor Degree of Computer & Information Science in the field of Computer Engineering

المملكة العربية السعودية

Skills

IT Management
Expert
IT Management
Expert
IT Operations
Expert
IT Operations
Expert
Virtualization
Expert
Virtualization
Expert
ITIL
Expert
ITIL
Expert
Cloud Computing
Expert
Cloud Computing
Expert
International and intercultural skills
Expert
International and intercultural skills
Expert
Provide the clients with all the technical assistance and advice which concern their systems
Intermediate
Provide the clients with all the technical assistance and advice which concern their systems
Intermediate
Effective leadership, analytical, negotiating and problem solving skills
Expert
Effective leadership, analytical, negotiating and problem solving skills
Expert
Focus on customer satisfaction and loyalty
Expert
Focus on customer satisfaction and loyalty
Expert
Windows Server and Active Directory
Expert
Windows Server and Active Directory
Expert
Hard-working, reliable; able to collaborate in a team enterprise
Expert
Hard-working, reliable; able to collaborate in a team enterprise
Expert
IT professional
Expert
IT professional
Expert
Microsoft Exchange Server and Outlook (all versions)
Intermediate
Microsoft Exchange Server and Outlook (all versions)
Intermediate
Ability to prioritize work load and meet multiple project deadlines
Expert
Ability to prioritize work load and meet multiple project deadlines
Expert
Communication and organizational skills
Expert
Communication and organizational skills
Expert
Project management
Expert
Project management
Expert
In depth knowledge of PC, Server infrastructure and architecture
Expert
In depth knowledge of PC, Server infrastructure and architecture
Expert
Knowledge of Cisco Networking devices (Router, Firewall, Switches and Access Points)
Intermediate
Knowledge of Cisco Networking devices (Router, Firewall, Switches and Access Points)
Intermediate
High level responsibility and self motivation
Expert
High level responsibility and self motivation
Expert
IT Management
Expert
IT Management
Expert
IT Operations
Expert
IT Operations
Expert
Virtualization
Expert
Virtualization
Expert
ITIL
Expert
ITIL
Expert
Cloud Computing
Expert
Cloud Computing
Expert

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الالمانية
متوسط

العضويات

Project Management Institute

Member

December 2007

التدريب و الشهادات

الشهادات
Microsoft Certified Systems Engineer (MCSE)
Nov 2000
ITIL foundation V3
Sep 2011
ICDL IT Security
Oct 2012
التدريب
Cloud Architect Certification
Arcitura Education Inc
Nov 2013
HP Virtual Connect for Blade Systems
HP
Mar 2014
Microsoft Windows 2000 Server
Microsoft
Mar 2001
The essentials of leadership
Management Centre Europe
Oct 2003
HP Open View Operations for Windows
HP
Mar 2005
Asset Insight V4 Product training
Tangram
Jul 2002
Cisco Certified Network Associate (CCNA)
Fast Lane Computer Consultancy
Jun 2007
Deploying Cisco ASA Firewall
Fast Lane Computer Consultancy
Sep 2012
SLAs & IT Contracts
IIR Middle East
Jun 2013
Administering MS Windows 2000 Directory Services
SITA COMPUTER TRAINING INSTITUTE
May 2002
Exchange 2003 Essential Troubleshooting
Microsoft
Aug 2005
Implementing and Managing Microsoft Exchange 2000
SITA COMPUTER TRAINING INSTITUTE
Jun 2002
Certified Information Systems Security Professional (CISSP)
Firebrand Training Middle East
Jul 2012
Project Management Professional (PMP)
IIL Europe
Dec 2007
Install, Configure and Manage VMware View 5.5
HP
Mar 2014