Division Manager
STC
Total des années d'expérience :18 years, 3 Mois
Ahsa District RF Optimization Manager.
Managing Optimization Team for 2G, 3G and 4G Technologies.
Review NW KPIs, SLA and Technical reports.
Preparing and presenting required managerial reports.
Monitoring the customers complain related to RF signals.
Communicate with district governor and collect the district demands.
Responsible about
- Managing Baha Region RAN optimization's activities to achieve my department and company goals.
- Monitoring tow main vendors team (Nokia, Huawei).
- Plan and Monitoring Region's KPI and SLA.
- High-level Meeting with Region's governor and key persons internally and external (STC).
- Customer Complaints Management and periodic field visit.
- Prepare High-level of Operational management Report.
- Review submitted deliverables and evaluate each Vendor.
- Monitoring Network the KPI Kingdom wide.
- Reporting a management Reports such as:
* Balanced Score Report Kingdom wide.
* Weekly KPI Report Kingdom wide.
* Call drop Report Kingdom wide.
* Regional Assessment Report Kingdom wide.
* Weekly LTE city Report.
- Marketing Handsets, Routers capability testing on the network (iPhone 5, BB10Z, Huawei, Nokia, Quanta, ZDT, HTC and etc).
* Fault Management / Sites inspections / OSS experience (Ericsson / Huawei).
- Appreciation letter for Successful Hajj 3 Years.
* Configuration Management (Ericsson / Huawei).
* KPI Monitoring.
I have Diploma in Telecom for long 2 years. My GPA 4.73