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Khalid Salamha alanezi, Business Consultant

Khalid Salamha alanezi

Business Consultant

Mutawa Alkazi Company

Location
Kuwait
Education
Doctorate, PHD Educational Psychology
Experience
32 years, 11 Months

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Work Experience

Total years of experience :32 years, 11 Months

Business Consultant at Mutawa Alkazi Company
  • Kuwait - Al Kuwait
  • My current job since January 2016

Managing an organization of business development and Marketing

Business Consultant at AL-KHARAFI GROUP
  • Kuwait - Al Kuwait
  • February 2016 to November 2017

Managing an organization of business development and Marketing

Senior Manager Corporate Events, Quality Assurance and Central Customer Complaints Group at Al-Sayer Group (Mohammad Nasser Al-Sayer & Sons EST (Toyota & Lexus)
  • Kuwait - Al Kuwait
  • January 1996 to April 2016

General Job Description
Responsible for planning, Public Relations, Marketing, Quality Assurance, developing, coordinating, directing and administering all policies relating to all phases of Customer Relations. Devise new strategies/programs for customer retention, Customer Care, CSI, Customer satisfaction committee etc. Perform the role of Management Representative for ISO 9000 and its compliance. Coordinate with TMC Customer service department for all issues related to Public Relations & Marketing.

Customer Relations Manager Automotive Service Garage at Al-Mulla Group
  • Kuwait - Al Kuwait
  • July 1995 to March 1996

Supervise public relations (Automotive Service Garages).Plan and Follow-up all matters of cars.

CUSTOMER SERVICE MANAGER & MARKETING at (IKEA) - YACOOB & JASSEM AL-HUMAIDY Co.
  • Kuwait - Al Kuwait
  • January 1994 to January 1995

Planning and follow-up customer service department.

SALES MANAGER & MARKETING at AT THE SULTAN CENTER
  • Kuwait - Al Kuwait
  • January 1992 to January 1994

In charge of the sales for all co-op’s in Kuwait & vending machine department (Coffee sandwiches and snacks).

SALES MANAGER & MARKETING at AL-HUMAIDHI TRADING
  • Kuwait - Al Kuwait
  • January 1991 to January 1992

Selling medical and scientific instruments & chemicals. & laboratory equipment's.

Education

Doctorate, PHD Educational Psychology
  • at University of Arab Countries
  • March 2010
Master's degree, Master in Education Administration
  • at Saint Joseph University – College of Human Sciences
  • August 2007
Diploma, General Diploma in Education Administration
  • at College of Human Sciences
  • March 2004
Bachelor's degree, Business Administration – Marketing
  • at Kuwait University
  • June 1986

Specialties & Skills

Public Relations
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Client Relationship Management CRM
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ISO
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Marketing
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Teaching
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Media
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Public Relations
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Training
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Business Consultancy
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Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Marketing, Customer Care and Service of Nagoya - Japan (Training)
Training Institute:
Toyota Motor Corporation
Date Attended:
January 1998
Training in Planning and CPM workshop (Training)
Training Institute:
Gulf National Consultants
Customer Success Progress (Training)
Training Institute:
CSP Middle East
Date Attended:
January 2003
Standardization Metrology Organization (Training)
Training Institute:
G.G.C (GSMO)
Date Attended:
January 1999
Certificate of Technical Knowledge Al-Sayer Group - Kuwait 1998 (Certificate)
Date Attended:
January 1998
Certificate of Attendance Course Preparation of Quality Documentation of Lebanon 1999 BVQI Co. (Certificate)
Date Attended:
January 1999
Certificate of Achievement Internal Auditors of Quality Systems ISO 9002 – 1997- Bureau VERITAS BVQI (Certificate)
Date Attended:
January 1997
Training in Total Quality Management, Kuwait (Training)
Training Institute:
Kuwait of Commerce & Industry
Date Attended:
January 1997
Certificate for Tom Mc Cathy's TRUE Leadership Seminar (Certificate)
Date Attended:
January 2005
• Certificate of Quality Control National Consulting Bureau Camp. At Kuwait (Certificate)
Date Attended:
January 1988
Directing, Developing, Motivating a sales team, How to obtain, knowledge, Follow the header (Training)
Training Institute:
The Sultan Center
Date Attended:
January 2003
Certificate of Attendance Course Overview of Committee Draft of ISO – 9000: 2000 at Lebanon - 1999 (Certificate)
Date Attended:
January 1999
Certificate from Kuwait Science guff from (Mechanic of Cars) Kuwait (Certificate)
Date Attended:
January 1988