khalid samhouri, Infra structure manager

khalid samhouri

Infra structure manager

National bank ot Iraq

Location
Jordan - Amman
Education
Diploma, Certified Process Professional
Experience
22 years, 7 Months

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Work Experience

Total years of experience :22 years, 7 Months

Infra structure manager at National bank ot Iraq
  • Jordan - Amman
  • My current job since August 2013

National Bank of Iraq- Iraq
Infrastructure and projects Manager

My main role is to Rebuild the Infrastructure for the NBI from A to Z by setting a new Data Center in Baghdad, replace network devices to be complied with latest technology, adding new group policies.

IT Manager at MedLabs Consultancy Group
  • Jordan - Amman
  • My current job since April 2014

Maintains a thorough knowledge of the organization and adheres to all organizational standards.
Keeps immediate supervisor well-informed of activities and recommends corrective actions.
Manages the acquisition, installation and maintenance of the organization’s local area network hardware/software.
Manages network operations to include: troubleshooting connectivity problems; installing & maintaining routers; adding/terminating users; assigning rights and access; resetting passwords; establishing e-mail addresses; assessing and reporting operational status; performing backups and restores; etc.
Conducts technology orientation and exit briefing for all staff; prepares technology and systems for new and exiting staff.
Ensures technology documents/certificates such as product registrations, SSL certificates, maintenance agreements, service contracts, etc. related to technology operations and/or technology services are evaluated, updated and processed.
Implements, administrates and maintains databases.
As needed and appropriate but no less than annually, provides written technology policy guidance to managers, supervisors, staff and consumers/participants.
Designs, develops and maintains web-based applications including websites and intranets. Continuously improves the organization's Web site and Intranet; adds new functionality and improves user ability to maintain without technical support.
Provides technical supervision of technology interns; supervises other staff as directed; annually updates technology job descriptions; completes technology staff evaluations.
Performs routine preventive maintenance on hardware and software.
Analyzes technology requirements and develops functional specifications. Conducts comparative analysis and competitive bidding when necessary.
Presents and implements technological alternatives to streamline functions and improve productivity.
Develops and maintains technology policies, standards and procedures manual; develops and maintains related technology checklists.
Responsible for troubleshooting workstations, networks, software applications, phones, copiers and other technologies.
Manages technology inventory to include procurement and disposal.
Ensures compliance with all software licensing agreements. Manages and safeguards software media and associated licenses. Tracks software versions. Maintains centralized software use log.
 Develops annual technology goals and detailed plans for goal accomplishment.
Utilizes the Requirements Log System to identify and timely complete technology requirements.
Creates and maintains LAN/WAN maintenance logs.
Responsible for the discovery, mitigation and documentation of information technology risks. Responsible for the completion of monthly risk management reports.
Ensures for the availability, continuity and security of data and information pertaining to the organization.
Prepares, maintains and tests a technology disaster recovery plan.
Ensures networks, workstations, operating systems and software applications are operational; ensures hardware and software is patched and/or updated; ensures all analog and broadband circuits are operational in accordance with vendor specifications.
Manages and maximizes the utilization of technology centers. At least annually plans and conducts technology curriculum's that generate revenue and/or provide technology experiences to specialized target groups including low-income, children, elderly, employers,
Manages external technology projects.
Develops and maintains an excellent working relationship with other organizations, ensuring the organization is well received and presented professionally and positively.
Respects confidentiality in discussing consumer/participant, staff, volunteer and organizational matters; also maintains confidentiality of organization, project, fiscal and personnel related information.

information technology head at Medlabs consultancy group
  • Jordan - Amman
  • My current job since April 2014

A senior IT management professional with over 15 years of experience in different sectors managing and leading IT teams with a proven track record of successfully transforming IT departments and leading its visions and enhance tools and services provided.

Senior System Administrator / help disk&technical support section Head at Capital Bank
  • Jordan
  • My current job since January 2007

the main role of my position is to act as servers Manager and make sure that the bank systems is ready and the servers is healthy.
prepare the IT Policies for the bank departments, plus writing down the full procedures of every process.
Team Leader for the technical staff.

Infra structure Manager at Capital Bank Of Jordan
  • Jordan - Amman
  • September 2008 to March 2014

to make the IT strategies for my department, manage all the systems on my area beside the technical guys, aware of all operating systems environment.

IT project Manager for some IT projects

Now I have a team of 12 Employee, my main roles are:-
• Provides technical direction for the development, design, and systems integration for client engagement from definition phase through implementation.
• Applies significant knowledge of industry trends and developments to improve service to our clients.
• Reviews work of development team.
• Easily recognizes system deficiencies and implements effective solutions.
• Creates and executes development plans and revises as appropriate to meet changing needs and requirements.
• Keeps project manager well informed of status of development effort and serves as liaison between development staff and project manager.
• Ensures technical teams are contributing to our code library.
• Owns the development lifecycle and is responsible for managing technical risks throughout the project.
• Manages technical resources within budget and project schedule.
• Seeks and participates in personal development opportunities above and beyond training required by us.
• Consistently delivers high-quality services to our clients.
• Encourages more junior Innovators to take responsibility for their development within the company.
• Challenges fellow innovators to progress toward their professional development goals
• Suggests areas for improvement in internal processes along with possible solutions.
• Leads internal teams/task forces.
• Reviews the status reports of team members and addresses issues as appropriate.
• Complies with and helps to enforce standard policies and procedures.
• Analyses information needs, and specifies technology to meet those needs.
• Directs the formulation of information technology strategies, policies and Plans.

Technical Support Unit Head at Capital Bank Of Jordan
  • Jordan - Amman
  • January 2008 to August 2008

the main role of my position is to act as servers Manager and make sure that the bank systems is ready and the servers is healthy.
prepare the IT Policies for the bank departments, plus writing down the full procedures of every process.
Team Leader for the technical staff.

IT Senior Officer at Technical&Vocational Education and Training Fund
  • Jordan
  • September 2005 to December 2006

Because this institution is new we made the network setup from the beginning and I put the policies and Secutity policy for everything beside :
 Administering the Local Area Network and controlling the efficiency.
 Implementing and Administering Windows 2003 Active directory for about 38 users.
 Technical support for all users such as, pc maintenance, Hardware Installation, Virus Scanning, and Windows updating.
 IT security, Data Integrity, Maintain and support Exchange server2003, ISA server 2003.
 Making Technical agreements with companies.
 MS SQL Database Admin.
 Implementation and operating of storage solutions, Backup and Disaster Recovery Solutions.
 Administering the ISA 2003 Server.
 Administering Exchange Server 2003.
 Make the studies for a complete software solutions for the accounting and payroll systems.

Sales at Samhouri Software Creators
  • Jordan
  • January 2005 to January 2006

Im doing the sales and marketing things in the company, just like making the offers and the agreements beside the after sales things.

System Administrator at SSIU
  • Jordan - Amman
  • June 2003 to September 2005

*Administering the Local Area Network and controlling the efficiency .
* Implementing and Admenistering Windows 2000 Active directory, Im Administrator for about 38 users .
* Technical support for all users such as, pc maintenance, Hardware Installation, Virus Scanning, and Windows updating.
* IT security, Data Integrity, Maintain and support Exchange server2003, ISA server 2000.
Implementing Accpac Accounting System.
*Making Tehnical agreements with companies.
*MS SQL Data base Admin.
*Implementation and operating of storage solutions, Backup and Disaster Recovery Solutions .
*Admenistering the ISA 2003 Server .
*Admenistering Exchange Server 2003

Programmar at SSIU
  • Jordan
  • January 2005 to September 2005

Our Project is to make an integrated DatabBase for all the Department in SSIU by using Oracle programming language, my tasks is to make a complete system for the Equities Department that make them to put all there transactions in buy or sell shares in that system plus connect this system with the other finance systems that we use in SSIU, the programming language we use is ORACLE, my software is copmleted and they begin to use it .

IT Manager at Oxford Schools
  • Jordan - Amman
  • September 2001 to June 2003

I was responsible for all computer labors in the school, such as networking and pc maintenance beside giving courses for the Tawjihi and IGCSE Students

Education

Diploma, Certified Process Professional
  • at IPAPI
  • November 2010
Diploma,
  • at ITIL
  • November 2010
Diploma, Microsoft Certified Professional
  • at MICROSOFT
  • December 2003
Bachelor's degree, Computer science
  • at PSUCT
  • June 2001

Specialties & Skills

Science
Integrity
Data Integrity
Installation
MS Word

Languages

English
Intermediate