Khalid Sharif

Ensuring high levels of call and field productivity with focus on exceeding
expectations for call plans including planning & follow-up, preparing
presentations and making appointments
Displaying discretion and tact when dealing with customer enquiries,
problems or complaints in an efficient and professional manner without
detriment to the bank or its reputation
Assisting in training of subordinates and briefing sessions on a daily basis
Responding to customer inquiries, providing information on bank accounts,
policies, products, and services
Conducting Client verification by asking Date of Birth, Security
Question, Registered Address respectively
Responding to customer complains and comments on a daily
basis and determining corrective action plan accordingly
Processing transactions, including money transfer, deposits and withdrawals
and, calculate eligibilaty for finance and give all salution to customer.
Meeting departmental compliance standards with company and regulatory
agency records management and retention policies and procedures, achieving
100% compliance