Head of Quality Department
Almoosa College of Health Sciences
Total years of experience :22 years, 4 Months
Leading Quality Department
Lead Quality Enhancement Cell of the University particularly in following functions:
Institutional Performance Evaluation
PhD and Masters programs
Implementing quality assurance standards of higher education
Implementing ISO 9000 quality management system
Assessment of Students' Learning
Participate is Strategic & Operational Planning process.
Coordinate & report the achievements of Goals, Objectives, KPIs and benchmarking.
Coordinate, program and departmental representatives for implementation of NCAAA standards
Develop & implement quality assurance and improvement plans and processes on an organization-wide basis covering all units both academic and service.
Initiating a yearly program of self-evaluation and quality reviews, covering academic, and service departments.
Advising on and supporting the organizational units on the quality initiatives.
Establishing links with other organizations and institutions in regard to quality improvement.
Collaborates with Training Specialist in developing training programs for all staff in relation to quality.
Communicating BMC policy, goals, and achievements on the quality initiative to the community through Public Relations and Marketing departments.
Providing annual report to the QAC Committee Chairman / Dean on the quality initiatives.
Ensuring BMC compliance with all aspects of the Ministry of Higher Education rules and regulations relevant to quality.
Promoting quality achievement and performance improvement throughout the organization.
Setting QAC compliance objectives ensuring targets are achieved.
Considers the application of environmental and health/safety standards in collaboration with Safety Officer.
Establishing clearly defined quality methods for staff to apply.
Defining quality procedures in conjunction with operating staff.
Setting up and maintaining quality controls and documentation.
Identifying relevant quality-related training needs.
Renders other duties assigned by the QAC Committee chairman / Dean from time to time.
Prepare, re-engineer and communicate Controlled Documents concerned with Quality Management System (QMS) \[i-e Quality System Procedures (QSPs), Standard Operating Procedures (SOPs), Position Descriptions (PDs), Organization Charts etc\]
Provide guidance to the Departmental Quality Coordinators to review the performance of department in the Departmental Management Review Committee (DMRC) meetings and record & issue the minutes of the meetings
Engage External Auditors during ISO 9001 Re-certification Process of the University and External Audits of the departments/Institutes /sections.
Organize Internal & External Quality Audits ISO 9001 QMS
Conduct Internal Quality Audits ISO 9001 QMS to ensure the conformity of the Controlled Documents concerned with QMS and University Statutes & Regulations
Involve in filling-up the University Self Assessment Performa received from HEC for University Ranking
Maintain Master List of Documents & Records
Maintain record, monitor and report the following to the MRC in its quarterly meetings:
• Yearly Quality Objectives,
• Student Feedback Reports regarding teachers’ assessment and facilities’ assessment including Exams, Library, Class Rooms, Hostels, Transport, Sports & Canteen,
• Internal/External Audit Reports,
• Corrective/ Preventive Action Reports,
• Feedback from Departmental Review Committees
• Follow-up Action on decisions of previous MRC meeting
Prepare Working paper, Record & Issue Minutes of several MRC Meetings
Organize Seminars on ‘Quality Assurance in Higher Education through Self Assessment at MUET’ and ‘Self Assessment Procedure at MUET’
Office administration
Qualified IRQA Certified Lead Auditor and Internal Quality Auditor course
