Sales and Service Engineer
SMC Interiors
Total years of experience :13 years, 11 Months
* Responsibility:
Serves customers by identifying their needs; engineering adaptations of products, equipment, and services.
* Job Duties:
1- Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.Provides product, service, or equipment technical and engineering information by answering questions and requests.
2- Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule.
3- Prepares cost estimates by studying blueprints, plans, and related customer documents; consulting with engineers, architects, and other professional and technical personnel.
4- Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of materials or services.
5- Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.
6- Develops customer's staff by providing technical information and training.
7- Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.
* Skills and Qualifications:
Problem Solving, Product Knowledge, Selling to Customer Needs, Software Requirements, Product Development, Presentation Skills, General Programming Skills, Technical Understanding, Verbal Communication, Requirements Analysis, Innovation
Executive, Technical, Design, and Sales engineer
1-Home Automation and Hotel Solution (EIB/KNX)\{ABB, theben, empure, Eelectron, zennio, EGi, and Tridonic brand.
2-presence & motion detectors(theben brand)
sound system(EGi and RCS brand)
3-dimming system, lighting solutions, energy saving solutions (theben, megaman, and ABB brand.
4- wiring accessories (ABB brand).
5-Security system (INIM brand).
6-Fire System (INIM Brand) .
7- CCTV.
Projects like: Atrium parkings, Habiba sweets, Carrefour, Zain theater, Marriot dead sea hotel, Dana plaza hotel, USAID school, Shiroti(Taj Mall), Generation for Peace theater, Greater Amman Municipality and more than 35 private villa .