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Khalil Abdellaoui, Retail Sales Representative

Khalil Abdellaoui

Retail Sales Representative·Ikea Qatar - Al Futtaim Group

Qatar

Diploma, Business And Economics

Work experience

Total years of experience: 19 years, 5 months

Retail Sales Representative

June 2015 - Present

Ikea Qatar - Al Futtaim Group

Doha, Qatar

June 2015 - Present

• Promote the sales of products by spotting and seizing sales opportunities, offering alternatives solutions to problems and suggesting add-on sales in order to achieve the established sales target.
• Suggest means of sale improvement to his supervisor as well as determining “slow moving” or “non-selling” items and suggesting sales action.
• Maintain a fully display of products via merchandising methods as laid down by the company.
• Remain aware of developments in the local market by being attentive, to information given by customers, to advertising and promotions in the media and also by making scheduled market visits so as to be able to maintain the company’s competitive advantage and to properly advise customers.
• Keep an update on changes in the company’s products range such as new items or changes in existing items as well as informing the Sales Manager of any customer’s problems/comments on the product range or gaps in the range.
• Conduct a daily detailed inspection of my assigned area so as to review the availability and positioning of price labels, product information tags and other communication media.
• Review daily stock level on all products in my assigned area and recommends orders to the Shopkeeper.
• Coordinates with Procurement Executive for information pertaining to stocks in my assigned area.
• Meet the needs of customers by being understanding and sensitive to diverse customers, by initiating and developing effective working relationships with the customer and by establishing trust and confidence with the customers.
• Determine the customers’ requirements and assist them in their orders.
• Maintain contact and advising customers on news or recently received items of customer’s interest or which have been reserved as well as following up on quotations sent in an effort to convert to actual sales.
• Provide the highest level of Customer Service.
• Work in different departments and HFBs, Ecommerce, and Home Delivery.

Company industry:
Retail & Wholesale
Job role:
Sales

Sales Representative

January 2012 - May 2015

Carrefour - United Arab Emirates

Sharjah, United Arab Emirates

January 2012 - May 2015

▪ Greeting customers.
▪ Be involved in stock control and management.
▪ Assisting shoppers to find the goods and products they are looking for.
▪ Being responsible for processing cash and card payments.
▪ Stocking shelves with merchandise.
▪ Answering queries from customers.
▪ Reporting discrepancies and problems to the supervisor.
▪ Giving advice and guidance on product selection to customers
▪ Keeping the store tidy and clean, this includes hovering and mopping.
▪ Responsible dealing with customer complaints.
▪ Attaching price tags to merchandise on the shop floor
▪ Receiving and storing the delivery of large amounts of stock
▪ Keeping up to date with special promotions and putting up display

Company industry:
Retail & Wholesale
Job role:
Sales

Sales Representative

January 2007 - June 2012

JEWELRY AND WATCHES

Tunis, Tunisia

January 2007 - June 2012

• Assisting shoppers to find the goods and products they are looking for.
• Being responsible for processing cash and card payments.
• Stocking shelves with merchandise.
• Keeping the store tidy and clean, this includes hovering and mopping.
• Keeping up to date with special promotions and putting up displays.
• Assist in housekeeping of sales floor and communicates maintenance issues.
• Demonstrate and supports operational efficiencies.

Company industry:
Retail & Wholesale
Job role:
Sales

Education

Université De Tunis

March 2007

March 2007

Diploma, Business And Economics

Tunisia

GPA (rating): Excellent

GPA (rating): Excellent

Skills

Commercial Sales
Expert
Commercial Sales
Expert
B2B Sales
Expert
B2B Sales
Expert
Food Service
Expert
Food Service
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
TEAMWORK
Expert
TEAMWORK
Expert
COMMERCIALITY AWARENESS
Expert
COMMERCIALITY AWARENESS
Expert

Languages

Arabic

Native Speaker

English

Expert

French

Expert