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تم إلغاء حظر المستخدم بنجاح
khalil  al moghrabi, STORE MANAGER

khalil al moghrabi

STORE MANAGER·ARMADA, RIVA FOR FASHION,

الكويت

بكالوريوس, network information security

الخبرة العملية

مجموع سنوات الخبرة: 12 سنوات, 6 أشهر

STORE MANAGER

يناير 2024 - حتى الآن

ARMADA, RIVA FOR FASHION,

الكويت، الكويت

يناير 2024 - حتى الآن

• Spearheaded the hiring, training, and mentoring of a diverse team, fostering a collaborative work environment.
• Streamlined scheduling and shift planning, resulting in improved operational efficiency and reduced labor costs.
• Energized the team to consistently exceed performance metrics and elevate customer service standards.
• Delivered constructive feedback and personalized coaching, enhancing team members' skills and boosting overall morale.
• Cultivated a positive store culture that prioritized customer satisfaction and employee engagement, leading to increased sales and repeat business.

مجال الشركة:
المحاسبة

STORE MANAGER

يناير 2022 - يناير 2024

ALNASER GROUP

عمان، الأردن

يناير 2022 - يناير 2024

• Spearheaded the hiring, training, and mentoring of a high-performing team, enhancing overall store productivity.

• Streamlined scheduling and shift planning to optimize staff coverage and reduce labor costs.

• Energized the team to consistently exceed performance and customer service benchmarks, resulting in increased customer satisfaction scores.

• Delivered constructive feedback and coaching to team members, fostering a culture of continuous improvement and professional development.

• Cultivated a positive work environment that encouraged collaboration and high morale among staff.

مجال الشركة:
النقل بالسيارات

STORE MANAGER

يناير 2021 - يناير 2022

MONSOON & ACCESSORIES,

عمان، الأردن

يناير 2021 - يناير 2022

• Spearheaded the hiring, training, and mentoring of a high-performing team, enhancing overall staff competency.

• Streamlined scheduling and shift planning, resulting in improved operational efficiency and reduced labor costs.

• Energized the team to consistently exceed performance and customer service benchmarks, achieving a 15% increase in customer satisfaction scores.

• Delivered constructive feedback and coaching, fostering a culture of continuous improvement and professional development among team members.

مجال الشركة:
البيع بالتجزئة وبالجملة

STORE MANAGER

يناير 2019 - يناير 2021

CHALRLES & KEITH,

عمان، الأردن

يناير 2019 - يناير 2021

• Led daily store operations, ensuring seamless opening and closing procedures while expertly managing cash handling.

• Maintained a pristine and organized store environment, consistently achieving a fully stocked inventory.

• Enhanced inventory accuracy through meticulous stock counts and efficient delivery management.

• Elevated visual merchandising standards, aligning displays with brand identity and the latest fashion trends.

• Monitored and analyzed sales trends, playing a pivotal role in meeting and exceeding sales goals.

• Identified top-selling products and implemented targeted strategies, resulting in significant revenue growth.

مجال الشركة:
البيع بالتجزئة وبالجملة

ASSISTANT STORE MANAGER

يناير 2018 - يناير 2019

ALHOKAIR

عمان، الأردن

يناير 2018 - يناير 2019

• Supported daily store operations by efficiently executing opening and closing procedures, enhancing cash handling accuracy.

• Maintained a pristine, organized, and fully stocked store environment, contributing to a positive customer experience.

• Ensured inventory accuracy through meticulous stock counts and effective management of deliveries, reducing discrepancies.

• Championed high visual merchandising standards that aligned with brand identity and showcased current fashion trends, boosting customer engagement.

• Monitored and analyzed sales trends, actively contributing to the achievement of sales goals through targeted strategies.

• Identified bestsellers and implemented innovative strategies to drive revenue growth, resulting in increased sales performance.

مجال الشركة:
البيع بالتجزئة وبالجملة

ASSISTANT STORE MANAGER

يناير 2015 - يناير 2018

ALHOKAIR

عمان، الأردن

يناير 2015 - يناير 2018

• Collaborated in daily store operations, mastering opening and closing procedures, and efficient cash handling.

• Maintained a clean, organized, and fully stocked store environment, enhancing customer experience.

• Ensured inventory accuracy through diligent stock counts and effective delivery management, reducing discrepancies.

• Upheld high visual merchandising standards that aligned with brand identity and current fashion trends, boosting customer engagement.

• Monitored sales trends, actively contributing to the achievement of sales goals through targeted initiatives.

• Analyzed sales performance, identified bestsellers, and implemented strategic actions that successfully drove revenue growth.

مجال الشركة:
البيع بالتجزئة وبالجملة

SALES & CACHER–

يناير 2014 - يناير 2015

ALHOKAIR

عمان، الأردن

يناير 2014 - يناير 2015

• Foster a culture of customer satisfaction by consistently exceeding expectations.

• Proactively resolve customer complaints and issues, enhancing loyalty and retention.

• Mentor and support team members to deliver exceptional service, driving overall performance.

• Demonstrate leadership in customer interactions, setting a standard for service excellence.

• Implement effective strategies to improve customer feedback scores, contributing to store success.

• Collaborate with cross-functional teams to streamline operations and enhance the customer experience.

• Utilize sales data to identify trends and opportunities for growth, ensuring a competitive edge.

مجال الشركة:
البيع بالتجزئة وبالجملة

التعليم

AAU - University

يناير 2024

يناير 2024

بكالوريوس، network information security

الأردن

Skills

CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
BUDGET MANAGEMENT
Intermediate
BUDGET MANAGEMENT
Intermediate
FINANCIAL ANALYSIS
Intermediate
FINANCIAL ANALYSIS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MARKET TREND
Intermediate
MARKET TREND
Intermediate
MARKETING STRATEGIES
Intermediate
MARKETING STRATEGIES
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
RESULTS FOCUSED
Intermediate
RESULTS FOCUSED
Intermediate
RETAIL MANAGEMENT
Intermediate
RETAIL MANAGEMENT
Intermediate
SALES
Intermediate
SALES
Intermediate

اللغات

العربية

اللغة الأم

الانجليزية

متوسط