Senior Operations Manager / Supply Chain
Panda Retail Company - Saudi Arabia
مجموع سنوات الخبرة :18 years, 5 أشهر
- Provides logistics support to steel production and operations in terms of warehouses and yard services including transportation to/from the warehouse to customers as required.
- Study and implement operational and material management procedures Review, update and follow up warehouse procedures in accordance with company rules.
- Maintains records and statistics to ensure accurate reporting and implement corrective actions accordingly.
- Ensures ORACLE process of stock movements is properly administrated in the warehouse (reception, release, reintegration, scrap) Manage annual and monthly stock inventories.
- Responsible for personal and operational SAFETY of yard and yard personnel. Practice and enforce safety policies as written. Perform regular HSE site audits and follow up action plan accordingly with HSE department Check conformity of all lifting gear (in / out) in strict compliance with company rules.
- Ensures freight forwarders are selected based on company objectives for cost and delivery.
- Maintains Shipping/transport records, including providing tracking or shipping history information to customers on request.
- Maintains data and information regarding compliance with regulatory and quality holds. Updates shipping/transport order hold status as required.
- Coordinates Returned Material Authorization (RMA) process with customers, includes issuing RMA numbers.
- coordinate with customers to meet his requirements and satisfactions regarding the material and deliveries .
- Responsible and leading the teams for the annual inventory, and doing random on daily basis .
- Review ORACLE inventory activity reports for transaction errors and correct these errors.
- Import external data into shared database & generate reports from shared database for various functions - Responsible of warehouse employment and training .
- Responsible of warehouses expenses and how to reduce the operational costs ( cutting cost ) .
- Dealing and specialized in steel & Piping Materials, Oil Field, Petrochemical Materials.
- Using & operating ORACLE system applications for analyzing the materials & managing logistic flows in order to ensure the work efficiency & prompt receiving & delivery.
- Verifying the receiving, delivery reports and quality control inspection reports including MTC's for the outgoing and incoming materials in the warehouse to comply with customers requirements.
- Schedules shipments by analyzing customer’s requirements.
- Assure quality & safety requirements to compliance with company procedures.
- Issue annual stock inventory count & check stock inventory against ORACLE system reports & analyzing to resolve the shortages & excess between physical quantities & system in the warehouse.
- Manage & control all the warehouses & logistics operations with special focus on proper handling & tracking the materials.
-Handling international shipments including the required customs documentation.
- Managing & planning the work progress for staff over-time, training staff and monitoring their performance.
- Following-up the international shipping documentation for clearing purpose & knowledge about customs regulations in KSA.
- Responding to and dealing with customer communication by email, fax and telephone.
- Attending joint surveys with insurance company representative in case of any damage materials were observed in order to assess the damages and to arrange claim from the respective insurance company.
- Confers with department heads to ensure coordination of warehouses activities with activities of other functions such as production, sales, records control, and purchasing.
- Manage teams of workers and deal with personnel issues