IT Administrator
Emirates Environmental Technology Co
Total years of experience :12 years, 6 Months
• (Jul 2008 - Present) Emirates Environmental Technology Co. Al-Ain, UAE
(Branch of the IUT Group www.theiutgroup.com)
Position: IT Administrator
Responsible for the day to day IT requirements of the company such as user's management,
troubleshooting, help and advise, Maintaining desktop applications, LAN/WAN, IT security and telecommunications.
• Duties include Managing & Supporting a multi-site IT infrastructure of at least 50 users.
• Participate in developing our company's network infrastructure at multiple locations and analysis various systems.
• Strengthening the IT infrastructure through to implementing new technologies.
• Maintenance & management of the Critical Windows based Server Environment.
• Managing and configure MS Exchange Server and implementing outlook mailbox to users on computers and smart mobile phone.
• Managing and configure SharePoint and maintain documentation and Security.
• To evaluate, test, advise and support IT related projects.
• Manage the IT budgets and expenditure on hardware and software.
• Development and implementation the IT policies in general.
• Maintain and monitoring network, Security and managing backups in multiple locations.
• Liaising & meeting with external suppliers of IT services.
• Network cabling, Maintenances workstation, Notebook and Peripherals
• Maintain PABX System and Configure Two Way Radio (walkie-talkies) - (PTT)
• Implement and Managing CCTV System/ IP Camera.
• (Jul 2007 - Jul 2008) Al Ain Compost Plant (Al Ain Municipality) Al-Ain, UAE
Position: IT Support Engineer.
Responsibility includes supporting users and network administrators over the telephone,
email and Remote supports tools. Ensuring that all hardware, software and system are
configured, installed and running correctly.
• Manage and maintain network infrastructure, Active directory and share resources.
• Configure and manage Server/Clients base software /database and associated backup routines.
• Design the management reports and documentations
• Provide IT. Training for staff, also for visitor students such as Emirates University and HCT.
• Recommending and implementing improvements and efficiencies.
• (Sep 2002 - Jun 2007) Ministry of Education Abu Dhabi, UAE.
Position: IT Teacher
• Basic responsibility teaching the IT subject to high school students, also provide
courses and training for other teachers.
• Manage and maintain (school network infrastructure, IT LAB and Peripherals) and full support and assist students and teachers regarding to IT activities.
• Web and graphic designer using (front page, dream waver, adobe Photoshop, flash MX)
• Participate in planning and analysis e-learning project with Abu Dhabi educational zone.
• ( Aug 2004 - Jun 2007) Real Time Training & Development Center- Abu Dhabi - UAE
Position: ICDL Trainer and tester (Evening Part Time)
• Duties include teaching ICDL syllabus ver.4 and prepare engine Exam to Candidates.
Maintain and manage LAB network infrastructure, desktop and Printers.
• (Jun 2000 - Aug 2002) Ministry of Public Works and Housing - Dubai, UAE
Position: Computer Operator
• Duties include system, Users Support and Data Entry Supervisor
• Maintain and troubleshooting desktop computers, Printers and Peripherals.
• Staff training on how to use the systems and applications.