Service Delivery Manager
Standard Chartered - Jordan
Total des années d'expérience :20 years, 9 Mois
HR service delivery for Jordan Lebanon and Egypt
Establishing and managing the HR department.
Overseas HR operations (Recruitment, training, compensation and benefits, performance management
Ensure efficiency, quality service and cost effectiveness through a proper management of resources
Ensure successful implementation of HR policies and procedures.
Managing HR operations team
Managing staff compensation benefits and the end of service payments.
Preparation of monthly and yearly reports.
Responsible for the salary servey activities and the other benefits calculations.
managing the HR provisions and suspense accounts register
Responsible for staff medical insurance scheme.
Responsible for the department information security
Process and post invoices.
Produce monthly statements of account and equipment utilization reports for customers.
Generate and distribute monthly revenue reports for management.
Close accrual accounts and dispense credit notes.
Manage petty cash and employee time sheets.
Making studies on fines product and the competing products in the market