مجموع سنوات الخبرة: 18 سنوات, 5 أشهر
فبراير 2015
إلى حتى الآن
Owner
في Khamis Group
البلد :
مصر - الإسكندرية
*Formulate fruitful business development strategies to ensure long-term success.
*Set standards and objectives for different stores and departments.
*Optimize and oversee operations to ensure efficiency.
*Lead a team of store managers towards effective collaboration and attainment of goals.
*Undertake sound financial management to ensure stores are profitable and stay within budget.
*Ensure compliance with company’s policies and operational guidelines.
*Deal with problems by providing creative and practical solutions.
*Evaluate performance using key metrics and address issues to improve it.
*Report to senior executives on progress and issues.
*Assist upper management in decisions for expansion or acquisition.
*Set standards and objectives for different stores and departments.
*Optimize and oversee operations to ensure efficiency.
*Lead a team of store managers towards effective collaboration and attainment of goals.
*Undertake sound financial management to ensure stores are profitable and stay within budget.
*Ensure compliance with company’s policies and operational guidelines.
*Deal with problems by providing creative and practical solutions.
*Evaluate performance using key metrics and address issues to improve it.
*Report to senior executives on progress and issues.
*Assist upper management in decisions for expansion or acquisition.
أكتوبر 2014
إلى فبراير 2015
Pharmacy Manager
في Marina Pharmacies Group
البلد :
الإمارات العربية المتحدة - دبي
*Accurately fill prescription; consult with physicians and patients on medication dosage, drug interactions, diabetic testing supplies and potential side effects of prescription and OTC medications insuring for patients' safety and satisfaction.
*Provides medication therapy management (MTM), comprehensive medication review (CMR), patient education, monitoring, physician consultations, patient compliance consultation, and targeted intervention program (TIP).
*Oversee day-to-day pharmacy operations, including budgeting, achievement of business objectives, and minimizing wait time.
*Promotes pharmacy services and immunization of all types, including travel medicine to existing and new pharmacy customers.
*Focus on customer needs and satisfaction, ensuring customers are provided World Class Customer Service through use of best practices and prompt communication with physicians.
*Provides medication therapy management (MTM), comprehensive medication review (CMR), patient education, monitoring, physician consultations, patient compliance consultation, and targeted intervention program (TIP).
*Oversee day-to-day pharmacy operations, including budgeting, achievement of business objectives, and minimizing wait time.
*Promotes pharmacy services and immunization of all types, including travel medicine to existing and new pharmacy customers.
*Focus on customer needs and satisfaction, ensuring customers are provided World Class Customer Service through use of best practices and prompt communication with physicians.
أبريل 2011
إلى سبتمبر 2014
Branch Manager
في Oxford Group
البلد :
مصر - الإسكندرية
*Responsible for the daily managing of staff and the assigning of duties.
*Managing and motivating staff to increase sales and ensure store efficiency.
*Analyzing pharmacy sales figures.
*Developing, researching and implementing marketing strategies.
*Maintaining awareness of market trends and monitoring local competitors.
*Managing up to 9 members of staff.
*Manage budgets set by retail Area Managers.
*Manage and address shrinkage and stock loss.
*Maintaining accurate records of all pricing, sales, and activity reports.
*Ensuring all corporate and local regulations and procedures are met and complied
with.
*Managing and motivating staff to increase sales and ensure store efficiency.
*Analyzing pharmacy sales figures.
*Developing, researching and implementing marketing strategies.
*Maintaining awareness of market trends and monitoring local competitors.
*Managing up to 9 members of staff.
*Manage budgets set by retail Area Managers.
*Manage and address shrinkage and stock loss.
*Maintaining accurate records of all pricing, sales, and activity reports.
*Ensuring all corporate and local regulations and procedures are met and complied
with.
يناير 2008
إلى مارس 2011
Senior Pharmacist
في Seif Pharmacies Group
البلد :
مصر - الإسكندرية
*Supervise the activities of assigned sales territories to meet and exceed yearly sub team goal.
*Assist pharmacists and sales representatives in developing long term and daily territory plans that optimize time and resources.
*Identify training and/or coaching needs and plan necessary steps to achieve desired results.
*Ensure that all Inside Pharmacists and Sales Representatives achieve the required level of product knowledge necessary to promote assigned titles.
*Interpret and analyze staff data to forecast and enhance all staff productivity.
*Create and foster a motivational work environment, which encourages professional development, team collaboration and high performance.
*Complete all required reports regarding sales and sales campaigns, market feedback and team territory management activities.
*Manage assigned team expense budget.
*Cover open territories by making sales calls to generate new business or to close pending business, solicit market feedback and manuscript leads.
*Complete staff assessment and performance appraisal documents.
*Responsible for management of account assignment activities, including adjustments, dispute resolution and account investigation.
*Train and supervise interns and temporary staff as applicable.
*Perform additional tasks as assigned by team management.
*Assist pharmacists and sales representatives in developing long term and daily territory plans that optimize time and resources.
*Identify training and/or coaching needs and plan necessary steps to achieve desired results.
*Ensure that all Inside Pharmacists and Sales Representatives achieve the required level of product knowledge necessary to promote assigned titles.
*Interpret and analyze staff data to forecast and enhance all staff productivity.
*Create and foster a motivational work environment, which encourages professional development, team collaboration and high performance.
*Complete all required reports regarding sales and sales campaigns, market feedback and team territory management activities.
*Manage assigned team expense budget.
*Cover open territories by making sales calls to generate new business or to close pending business, solicit market feedback and manuscript leads.
*Complete staff assessment and performance appraisal documents.
*Responsible for management of account assignment activities, including adjustments, dispute resolution and account investigation.
*Train and supervise interns and temporary staff as applicable.
*Perform additional tasks as assigned by team management.
أكتوبر 2005
إلى يناير 2008
Medical Representative
في A2-Pharm Company
البلد :
مصر - الإسكندرية
*Arranging appointments with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular 'cold' calling.
*Making presentations to doctors, practice staff and nurses in GP surgeries, hospital doctors and pharmacists in the retail sector.
*Organising conferences for doctors and other medical staff.
*Building and maintaining positive working relationships with medical staff and supporting administrative staff.
*Managing budgets (for catering, outside speakers, conferences, hospitality, etc.);
*Planning work schedules and weekly and monthly timetables. (This may involve working with the area sales team or discussing future targets with the area sales manager).
*Keeping up to date with the latest clinical data supplied by the company, and interpreting, presenting and discussing this data with health professionals during presentations.
*Developing strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector;
*Staying informed about the activities of health services in a particular area.
*Making presentations to doctors, practice staff and nurses in GP surgeries, hospital doctors and pharmacists in the retail sector.
*Organising conferences for doctors and other medical staff.
*Building and maintaining positive working relationships with medical staff and supporting administrative staff.
*Managing budgets (for catering, outside speakers, conferences, hospitality, etc.);
*Planning work schedules and weekly and monthly timetables. (This may involve working with the area sales team or discussing future targets with the area sales manager).
*Keeping up to date with the latest clinical data supplied by the company, and interpreting, presenting and discussing this data with health professionals during presentations.
*Developing strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector;
*Staying informed about the activities of health services in a particular area.
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