Service Advisor
British Airways
Total years of experience :5 years, 1 Months
Resposibilities:
* Dealing with the British Airways worldwide customer
* Coordinating with the US Trade department to get the fastest services from our end.
* Responsible for organizing and attending a daily meeting with the Customers for
discussing the update on escalated cases.
* Offered the best traveling plans and prices to the Customers according to their needs
* Help the Customers for Baggage lost on the worldwide airports.
* Take the different kinds of request from the Customer.
* Emailing the Daily flights Update to the regular British airways customers.
Alsharq
Products Handled LONDON DAIRY, IGLOO, QUANTA ICE CREAM
* Overall management of Warehouse (WH) activities, which includes
* Dealing with the clients and increase the sales volume
* Keeping stock and control systems up to date
* Loading & Offloading of goods
* Efficient management of transfers between warehouses
* Management of Sales cash and depositing into Bank
* Managing, motivating, organizing and encouraging teamwork within the workforce to
ensure set productivity targets are met.
* Producing regular reports and statistics on a daily, weekly and monthly basis
* Product promotion and Taking feedback from customers to monitor the quality of service
they are receiving.
* Ensuring quality, delivery budget and environmental objectives are met.
* Periodic physical verification of inventory and reporting to the office
* Reporting of near expiry products and liquidation strategy
* Keeping the WH Time schedule
* Help the management in achieving the cost effectiveness by increasing the sales volume
and by controlling the WH expenses and damages
* Keeping the WH neat and clean
* Overseeing the planned maintenance of vehicles, machinery and equipment
Handling a team of merchandisers in a leading government recognized export house in India
specializing in bath room accessories and home décor items.
* Providing data for various operations to vendor, thus acting as a vital link between our company
and the customers.
* Conducting pre-shipment inspections.
* Dealing with some prominent buyers from USA & UK directly.
* Opening new customer accounts by active networking and representing my company in business
meetings with the prospective clients.
Merchandising in one of the leading government recognized export house in India, engaged in
Metal / Glass / Fabric handicraft items & Wax..
Providing data for various operations to vendor, thus acting as a vital link between our company
and the customers.
Conducting pre-shipment inspections.
Dealing with some prominent buyers from USA & UK directly.
Opening new customer accounts by active networking and representing my company in business
meetings with the prospective clients.
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